Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
The perfect companion to the rest of my Sonos system.
on September 23, 2021
Posted by: Palmy
from Kauai, Hawaii
We have an garden dining "hut" outside..no electricity...I love that I can listen outside..walk in the house...with a seem less sound everywhere.plus the quality of sound is far superior to my previous portable speakers!
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Fantastic portable speaker!!
on September 21, 2021
Posted by: RandyE58
from Powhatan, VA
The Sonos Move speaker was everything I was expecting. It is portable, has an 8+ hour battery life and rich deep sound EVEN when used outside! Fantastic speaker that also incorporates with my other home Sonos products. Works great in a large room or small room!
Pros: Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Sounds great but software needs work
on September 19, 2021
Posted by: Dan
from Orlando
I love how this speaker works! Sounds great by itself, the charging dock is awesome, you can move it around wirelessly, works with Google and Alexa, and is weather resistant...seemingly the perfect speaker! Unfortunately it's less than perfect in reality with limited control and has more than a few bugs. Took me forever to get it setup because it wouldn't connect properly, Google still bugs out, and the app often has issues. The hardware is great but the software keeps it from being amazing
Pros: Expandable, Superior Sound, Wireless
Cons: Unreliable
Response from sonos.comBy sonos_au_pwr, sonos_au_pwr, August 6, 2025
Hi there- Thank you so much for taking the time to review Move. I am sorry to hear you are experiencing issues with Google assistant and the app and appreciate you bringing this to our attention. I have just sent you an email that will help get you in direct contact with our Customer Experience Team so that they can provide further assistance with this matter. Kind Regards.
Written by a customer while visiting sonos.com
Customer Rating
5
Outstanding
on September 19, 2021
Posted by: Richard
from Toronto, Canada
Super easy to setup. First class sound quality. First sonos product but will be buying more.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I'm glad they still support Sonos S1 with the Move
on September 17, 2021
Posted by: Nicoli
from NH
I'm glad the Move is still supported with S1. I have 15 zones in two residences and half of them at only S1 capable. The Move is able to play at either residence on S1 without any issues.
Pros: Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Best Bluetooth speaker I have ever owned
on September 17, 2021
Posted by: Pastor Fragier
from Lemont, IL
Surpassed everything in sound and quality
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I have 2
on September 16, 2021
Posted by: Bill
from Huntington NY
Superior sound that you can travel with in and out of your home!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great for outdoors
on September 16, 2021
Posted by: Dio
from Austin, TX
Great for outdoors- love it
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com