Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
3
The Move is great but the app is more trouble than its worth
on December 20, 2021
Posted by: Giorgio
from New York City
I use the Move exclusively in my apartment. Sound is great, and I can carry it to room where my wired stereo does not reach (kitchen, bedroom, etc), The difficulty I have is connecting. The app seems like it was designed in the 1930s. Sonos support had not been much help, they tell me my internet service is the problem. Yet, the app sometimes connects and works fine for several days running and then fails to connect. Usually, I just find it easier--and less trouble--to simply connect to a music service on my phone and then stream to the Move, or to use voice control
Pros: Streams All My Music, and More, Superior Sound, Wireless, easy touch and voice controls
Cons: App hit or miss, Difficult Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
My most disappointing Sonos product
on December 19, 2021
Posted by: Greg G
from Princeton, NJ
The Move's portability is handy and the sound is great, but this has been the most problem ridden device from Sonos that I've owned. I have had issues with services like Alexa voice control, Audible voice control (just won't work), and unreliable Airplay and Spotify wireless connectivity.
Pros: Superior Sound
Cons: Poor Alexa and Audible integration, Unreliable, Wireless Connectivity Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Love my Sonos
on December 18, 2021
Posted by: Pyatt ERP
from St. Louis, MO
I have 6 Sonos speakers and a Beam sound bar spread out throughout our home. I love the ability to play music through out our home. I really like the sound quality the speakers put out. If Sonos had more sales I would have even more speakers (in every room and outside).
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Yes
on December 17, 2021
Posted by: JR
from Palm Beach , Florida
I was pleasantly surprised
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great sound with just a few glitches.
on December 16, 2021
Posted by: TonyC
from Boca Raton, FL
The move is an excellent speaker with well above average sound given its size format. I use the Move in concert with two first generation HomePods and a WiFi enabled receiver that can play conventional speakers over AirPlay 2. Despite this eclectic mix, whole house audio is a snap. I bought the Move so that I could easily transport it to my outdoor patio. It sounds very well both inside and outside of the house. I have not been able to achieve the advertised battery life but I can easily get about 6 hours battery time when I use the speaker as an outdoor satellite.
Pros: Battery can be replaced, Expandable, Superior Sound, Wireless
Cons: Conflicts with Apple Music app and Sonos app, Not able to achieve the advertised battery life
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Amazing
on December 16, 2021
Posted by: Pipey
from United kingdom
This is the best speaker that is portable but can also be a part of your existing system. The Bluetooth and wireless works brilliantly. A must for anyone who loves their music and Sonos.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Move speaker is nice addition to Sonos system
on December 12, 2021
Posted by: Jot
from Sedona AZ
Added to multi room system, seamless integration. If I want some music outside, I just grab the Move speaker and go.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Simply wow!
on December 12, 2021
Posted by: Coach Soda
from Roseville, ca
This is the best thing Sonos makes. Having multiple products I'm amazed at their added feature of self adjusting sound. It is a game changer!
Pros: Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com