Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4 out of 5
4.4
(3,179 Reviews)
Open Ratings Snapshot
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product. 
(
2,679 out of 3,059
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5 out of 5
5
Excellent Product
on January 7, 2022
Posted by: Chuck
from St Augustine, Florida
I bought move to use around our pool. The sound is excellent, bass is better than expectations and easy to setup and use
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy this
on January 7, 2022
Posted by: Bill
from Aurora, Colorado
This thing is great! Great sounds with unlimited playlist! I literally can take it anywhere!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I loved it so much I bought another!
on January 6, 2022
Posted by: Coy
from Tyler, Texas
I have a whole SONOS system and I especially love my SONOS Move. I loved it so much I bought another making my total speaker system 5 with 2 Moves. The reason for the additional purchase was the ability to grab a Move at anytime and go outside around the pool. If 1 was good then two would be better, and I was right. Very rarely does a day go by that I do not use my SONOS system.
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great sounding product!
on January 5, 2022
Posted by: John
from Toronto, Ontario, Canada
Love the audio quality and powerful. Great quality feel, solid build.
Pros: Expandable, Free Control Options, Great Sound, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love my new Move speakers !
on January 3, 2022
Posted by: David K
from Charlotte, NC
Set up two move speakers for stereo effect in our living room. They sound great !
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
I regret buying this product
on January 3, 2022
Posted by: dapster
from Tucson, AZ
I purchased Sonos after having ongoing reliability challenges with comparable competitors wireless products-- Definitive Technology and Bose Sound Touch. I have not succeeded setting up the Bose Move for the various stations I had come to rely on and enjoy listening to. Poor instructions. No remote. No speed setting on the product itself. I have better things to do with my time than jockeying between google search tabs and then not able to copy and add the URL link to the Sonos set up. Even the user Manual is deficient in explaining how to do this. It's almost like it was deliberately avoided, knowing of the deficiencies. Really disgruntled by the Sonos featured stations that revert to advertising. The Move packaging was an amazingly designed and engineered delight to behold. I wish more time had been spent on the user experience of using & liking their new Sonos versus a box that will be tossed out.
Pros: Wireless
Cons: Difficult Setup, Difficult to Use, difficult to find compatible URLs for streaming, limited radio streaming stations
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent product but I would prefer something smaller
on January 3, 2022
Posted by: Louis
from Norfolk, Virginia
As noted above, the Move, like all of your products is excellent in term of sound quality and performance and on that basis alone I would recommend this product. If I had it to do over again, personally, I would go with the smaller portable.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great sound quality! Lack of setup instructions.
on January 3, 2022
Posted by: T
from Georgia
Great speaker but one thing that would have been extremely helpful to know during set up is if you are using an older operating system on cell phone, tablet etc....it will NOT be possible to use speaker. Otherwise, use of speaker is great. Only gave it 4 stars for lack of instruction offered to troubleshoot set up.
Pros: Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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