Customer reviews from sonos.com
Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Average customer rating
4.4
(3,179 Reviews)
Rating breakdown 3,179 reviews
5 Stars
2,234
4 Stars
470
3 Stars
238
2 Stars
116
1 Star
121
88%of customers recommend this product.
(
2,679 out of
3,059)
Customer Reviews for Sonos - Refurbished Excellent - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Customer Rating
5
Just sorry my wife did not get me 2 for Christmas but have a
on January 9, 2022
Posted by: Hubcap
from Homer, GA
Speaker currently in our TV room and hope to have a 2nd unit soon as quality of sound is above expectations. Well made unit and very versatile in easy to charge and move.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
An exceptional gift!
on January 9, 2022
Posted by: TM
from Michigan
Received as an unexpected Christmas gift and have been using it everyday since. Outstanding sound quality for any type of music in any type of room. Planning to purchase a set of "Fives" to replace my Bose SoundTouch system. I have been a Bose fan for a long time, but the Sonos sound is more pleasing to my amateur ear. Also, the Sonos app is superior and I look forward to networking in my Move for multi room sound.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Returned for refund
on January 9, 2022
Posted by: Geo19460
from Pennsylvania
Wanted to replace google home device. After two days of setup, had google responding, but no music since we do not subscribe to premium package. Sounded great when testing radio stations provided, but not responsive to our music taste with these selections.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use, No music from google without premium subscriptio
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
C'mon SONOS, really?
on January 9, 2022
Posted by: Suzie
from Buffalo NY
As a loyal SONOS customer (8 SONOS pieces in my home) I had high hopes when I bought a Move, but am very disappointed. Maybe my unit is defective, but battery charge depletes rapidly during standby when not on its charging base. Tech support's guidance to resolve my concern was to press the OFF button after each use session (which I did after being advised) and/or place Move on its charging base after each use. Really? Why would I pay double the price of a One to walk the Move back to its charging base after every use? After the tech support call, I charged to 100% and kept track of usage. The battery charge depleted to 0% after just 65 hours off charging base, with only 4 hours of that time listening to talk radio at 50% volume. I'll try tech support again, but will likely return Move.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Battery charge depletes rapidly, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Hard to keep synched
on January 9, 2022
Posted by: R
from Phila
This and the roam I bought are almost worthless because they lose synch constantly
Cons: Difficult Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
The perfect speaker to enjoy streaming music everywhere!
on January 8, 2022
Posted by: Garage Gym Grandpa
from Ventura CA
I love being able to listen to music from the living room couch and then take my Move into my garage gym to pump up my workouts.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Not impressed with the volume or bass of this speaker
on January 8, 2022
Posted by: Scott
from Houma, La
I use this speake for a golf cart and I can barely hear the speaker when traveling. The bass also fades out when you raise the volume of the speaker. Big fan of Sonos just not this speaker.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Wireless
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Great speaker
on January 7, 2022
Posted by: LL
from Atlanta, GA
Sonos Move is a great product. One suggestion is that the app should have more options for audio, tuning, etc
Pros: Easy to Set Up, Superior Sound
Written by a customer while visiting sonos.com