Customer reviews from lg.com
LG - 7,000 BTU (SACC) / 10,500 BTU (ASHRAE) BTU Portable Air Conditioner
Average customer rating
3.9
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
1
Customer Reviews for LG - 7,000 BTU (SACC) / 10,500 BTU (ASHRAE) BTU Portable Air Conditioner
Customer Rating
1
Not quiet for sleeping in same room as operating!
on July 17, 2025
Posted by: Bobz0
Not quiet for sleeping in same room as operating!?
Response from lg.comBy LG Digital Care Team - Diego, July 19, 2025
Hey Bob! We certainly understand your concern about the noise level of your LG product, especially when it's operating in the same room where you're trying to sleep. We hear your feedback that it's not as quiet as you'd prefer for that environment. We're always working to create products that integrate seamlessly into your life, and we want to help. Please send us a direct message @LGUSSupport on social media with your product's model number and serial number. We can explore potential solutions or offer tips to help optimize its operation for a quieter experience. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
Excellent cooling
on August 18, 2024
Posted by: RS22
from NUY
[This review was collected as part of a promotion.] bought this a few weeks ago very happy with it A++
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, April 9, 2026
Hi there, thank you for sharing your feedback on the LG LP0723WSR Portable Air Conditioner. We understand how important reliable cooling is, especially during warmer months, and it’s great to hear this unit has been performing so well for you. Knowing you’re happy with its cooling power and overall experience means a lot.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great
on June 4, 2024
Posted by: Rubio707
[This review was collected as part of a promotion.] I’m so happy bought this it’s coming in clutch with this heat outside. Also so easy and straightforward to setup.
Written by a customer while visiting lg.com
Posted by: johnny2177
from Rancho Cucamonga, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My upstairs room is right over the garage, facing North, here in Inland Empire, southern California. This helps cool the room temperature down, before going to bed!
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, July 3, 2026
Hi Johnny! Thanks for the great review — love hearing your portable AC is keeping that upstairs room cool and comfortable before bedtime. If you ever need anything down the road, @LGUSSupport is always here to help.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Posted by: johnny2177
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent portable A/C w/hose to the windows! for 350 sf area!
Written by a customer while visiting lg.com
Posted by: AC owner
from Maine
Verified Purchase:Yes
all fixed without anyone's help, unplugged and the "brain" reset itself
Pros: Features/Settings
Quality
3
Features
3
Value
3
Response from lg.comBy Ian, LG Social Media, August 8, 2023
Hello! We're glad to hear that the issue was resolved; resetting a unit by unplugging and plugging it back in is one of our first steps in troubleshooting! Please be sure to reach out with the link below if you ever need assistance in the future. https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Posted by: Art_tj
from Bellingham, WA
Verified Purchase:Yes
The LP0721WSR included 4 Window Panels. This "Updated" model (LP0723WSR) only included 2 Window Panels. An insufficient number for my installation - recieved 2 Panels, but the "C" Panel, i.e. the "A" panel without the cutout was not included. The Owner's Manual (Rev.00) does not show the Remote's Icon pictures where Operation is described. The Owner's Manual for the LP0721WSR does show the Remote's Icon pictures. And one of the locking tabs for the Top filter was broken - replacement received.
Pros: ease of use, Features/Settings
Quality
4
Features
5
Value
4
Response from lg.comBy Rita, Social/LG, June 9, 2023
Thank you so much for sharing amazing details of the LG 7,000 BTU Portable Air Conditioner! We appreciate your time in providing that for us, as it helps us to deliver an effective outcome to future issues or concerns that come about and ultimately, it will make life more convenient for you and our consumers. If you are in need of the "A" panel without the cutout, just shoot us a direct or private message via Facebook or Twitter, with the handle @LGUSSupport, or you can contact our LG Support Team at 800.243.0000. ~Rita
Written by a customer while visiting lg.com