Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
1,005
4 Stars
164
3 Stars
67
2 Stars
37
1 Star
38
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
4
Good fit
on April 11, 2026
Posted by: MB
Hey are ok, color not as expected, a bit dull should have kept the black. Also would prefer battery as opposed to finding a charger when travelling.
Written by a customer while visiting bose.com
Customer Rating
5
on April 9, 2026
Posted by: Carol
Very good headphones. I use them for my transcribing work and I can hear perfectly.
Written by a customer while visiting bose.com
Customer Rating
5
Love these headphones
on April 5, 2026
Posted by: Lunar_shiki
Gender:Female
It is absolutely cute and I love the way it looks. I've been waiting for months on end to get these.And the sound quality in the bass amazing and I love the noise cancellation.You barely can hear the sound around you
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful Headphones
on March 27, 2026
Posted by: Jeanette77
I recently bought these headphones. I love them. The sound is great. The headphones are comfortable. They are easy to pair with your device.
Written by a customer while visiting bose.com
Customer Rating
5
Exceeded my expectations
on March 26, 2026
Posted by: Jkc
The rich sound from these headphones, especially the bass, blew me away and far exceeded my expectations!
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product!
on March 24, 2026
Posted by: Vince
Gender:Male
Length of ownership:1 month
Thank you for your great Bose product and I’m thril with the purchase.
Written by a customer while visiting bose.com
Customer Rating
2
hard to figure out without instructions or diagram
on March 24, 2026
Posted by: Panorama
I had difficulty figuring out how to get started since there are NO instructions or diagrams included with the headphones. By trial and error I finally located the power button and I THINK I have figured out how to use the quiet feature. It would help to have a diagram of which buttons are for each feature. I have yet to actually use the headphones but will do so when I take an airplane in a couple of days.
Response from bose.comBy Customer Support, March 24, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear that getting started with your QuietComfort headphones wasn’t as intuitive as it should have been.
We understand how helpful clear instructions or a button diagram can be, especially when you’re eager to use key features like Quiet Mode. Your feedback is valuable and will be shared with our product team as we continue improving the out‑of‑box experience.
For immediate help, you can find a quick start guide, button layout, and feature walkthroughs in here:
https://bose.life/4c5qM5a
If you’d like personalized assistance before your upcoming flight, our support team would be happy to walk you through the controls and settings. You can contact us directly here,
https://bose.life/4rTPydl
We hope you enjoy the noise cancellation and comfort once you’re in the air, and we appreciate you choosing Bose.
Daisy - Customer Support
We understand how helpful clear instructions or a button diagram can be, especially when you’re eager to use key features like Quiet Mode. Your feedback is valuable and will be shared with our product team as we continue improving the out‑of‑box experience.
For immediate help, you can find a quick start guide, button layout, and feature walkthroughs in here:
https://bose.life/4c5qM5a
If you’d like personalized assistance before your upcoming flight, our support team would be happy to walk you through the controls and settings. You can contact us directly here,
https://bose.life/4rTPydl
We hope you enjoy the noise cancellation and comfort once you’re in the air, and we appreciate you choosing Bose.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Good
on March 24, 2026
Posted by: TiaTia99
Gender:Female
Length of ownership:1 month
I like them - they're comfortable and easy to wear. My only issue is that they occasionally cut out. It is always brief, and I'm not sure if it's happening when my phone rings or when a notification comes through, but it can be a little disruptive at times. Other than that, the sound quality is great, and so is the quality of my phone calls.
Written by a customer while visiting bose.com