Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
5
Love!
on May 17, 2026
Posted by: Tee
Gender:Female
Length of ownership:1 month
I love my head phones! The quiet comfort feature is so convenient when traveling or while being busy all day. I love the convenience of not taking off the headphones to adjust to hear people talk or listen to what’s in my surroundings while walking. I love the comfort, quality and sound as well.
I wanted to replace a wired headphone, and after considerable reflection, I chose Bose Comfort headphones. I was not disappointed in this decision. The pairing happened seamlessly with my laptop, and when I added a Bluetooth transmitter to my large TV in my man cave, I was pleasantly surprised by how well Bose handled multiple pairings. I would suggest larger buttons for volume control and call acceptance. My experience was great and I'm thoroughly enjoying my purchase.
Love most everything about these, fit, sound and how it functions (for the most part) - BUT the fact that you cannot disconnect them from Spotify is SUPER annoying. I play Spotify over my home speakers during my workday. I bought these headphones for their comfort for work calls as I have developed some kind of outer ear pain that is exacerbated by most over the ear headphones. These are actually very comfortable and don’t make the pain worse. But when I turn them on they very frequently will start playing Spotify, interrupting my home sound system, when the Bluetooth connects to my phone. I’ve tried EVERYTHING recommended to get this to stop and it just can’t. This first world annoyance problem is causing me to drop 2 stars for an otherwise 5 star product.
Response from bose.comBy Customer Support, May 5, 2026
Hi EricS, thank you for sharing such detailed feedback! We’re glad to hear you’re enjoying the fit, sound quality, and noise cancellation, and that the headphones are comfortable enough to help with your ear pain. Regarding Spotify, if your mobile device is the same one connected to the Bose QuietComfort headphones, the app will automatically route audio through them when Bluetooth connects. They connect automatically when turned on because of the multipoint connection feature. To reset this, you can turn off the multipoint feature through the Bose app, or clear the Bluetooth memory on your device so it won’t interrupt your Spotify playback.
Here’s a helpful link that may also guide you further: https://bose.life/4uoDXVb
I honestly love them, my only problem is I have a smaller head so they do move while I'm moving sometimes and noise gets through. I know that's a me problem, just wish they made the headband a little smaller.
The quiet comfort headphones are amazing and incredibly comfortable to wear. Absolutely love the quiet/aware feature and sound is crystal clear. The battery life is impressive as well, lasting a long time between charges.
This is my third pair and I love all of them. I have always wanted a pink pair so when I saw this one I couldn't resist. When going to a baseball game they come in handy since they are noise cancelling and keep the music/announcements from the game toned down.