Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
1,017
4 Stars
165
3 Stars
69
2 Stars
37
1 Star
38
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
5
Outstanding
on July 9, 2026
Posted by: whitesfw
Gender:Male
Length of ownership:1 month
I bought these headphones primarily for noise cancellation and comfort but am very happy with the sound quality as well. I recently used them on a three hour flight and at the gym and they are outstanding. The controls on the headphones are easy to use and I like having the ability to create different listening modes to adjust the noise cancellation level (e.g., workout and focus).
Written by a customer while visiting bose.com
Customer Rating
5
Beats my AirPod Max in some categories!
on July 8, 2026
Posted by: suziedawg
Gender:Female
Length of ownership:1 month
Great choice! I am using my Bose headphones to connect to an Apple TV for late night viewing when everyone else is asleep. I was pleasantly surprised that after the initial pairing that the Bose headphones connected more seamlessly than my Airpod Max headphones! I also like the weight of the Bose vs AP Max, which makes a real difference when watching a long movie. Very happy with my purchase!
Written by a customer while visiting bose.com
Customer Rating
4
Solid earphone for bluetooth - cheap audio cord.
on July 3, 2026
Posted by: JZ
Gender:Female
Length of ownership:1 week
Great headphones. Bought for my daughter. I’ve had a pair for 10+ yrs. Only problem was the audio cable on the new one did not work on arrival. My audio cable that is more than a decade old still works fine. She bought a replacement braided one b/c she thought the one provided was cheap & poorly made, but the replacement doesn’t have a built in mic.
Written by a customer while visiting bose.com
Customer Rating
5
Great colors
on June 26, 2026
Posted by: Betty
Gender:Female
Length of ownership:1 week
I bought this last week and so far Im really happy with my purchase, the sound is amazing!
Written by a customer while visiting bose.com
Customer Rating
4
Price fluctuations too soon
on June 24, 2026
Posted by: Vic
Gender:Male
Length of ownership:1 year or longer
I bought the Bose QuietComfort headphones on May 15, and the product itself is excellent—great sound quality, strong noise cancellation, and very comfortable for long use.
The only downside is pricing. They went on sale in June for less, but since the price guarantee is only 14 days, I missed the adjustment window, which is frustrating.
Overall, great headphones, but the post-purchase price drop left a slightly disappointing feeling.
Written by a customer while visiting bose.com
Customer Rating
1
WORST HEADSET
on June 22, 2026
Posted by: Tori
Gender:Female
Length of ownership:1 month
The headset LITTERALLY is worse than my Razer headset I got 4 years ago. I dislike it so much. Generally the worst headset I’ve ever owned
Response from bose.comBy Customer Support, June 22, 2026
Hi Tori, thank you for sharing your thoughts. The Bose QuietComfort Headphones deliver high‑fidelity audio with legendary noise cancellation, plus modes like Quiet, Aware, and Custom to adapt to your environment. The design is iconic, comfort is lasting, and you can even use the optional audio cable with in‑line mic when Bluetooth isn’t available.
We’re sorry to hear they didn’t meet your expectations. We’d be happy to learn more about the issues you’re experiencing so we can help improve your listening experience. Please feel free to reach out through this link (http://bose.life/globalsupport).
Jelyn - Customer Support
We’re sorry to hear they didn’t meet your expectations. We’d be happy to learn more about the issues you’re experiencing so we can help improve your listening experience. Please feel free to reach out through this link (http://bose.life/globalsupport).
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Not As good as the others
on June 16, 2026
Posted by: MidMOGranny
Gender:Female
Length of ownership:1 month
This is the third pair of over the ear type headphones I have purchased. The quality on this one is not as good as the other two pairs.
Response from bose.comBy Customer Support, June 16, 2026
Thank you for your feedback, we truly appreciate you taking the time to share your experience. At our company, we take great pride in delivering high-quality headphones designed for durability, comfort, and superior sound performance. Please rest assured that we stand behind the quality of our headphones. It’s possible that this particular unit may not reflect our usual level of craftsmanship, and we’d love the opportunity to make things right for you. If you haven’t already, we encourage you to reach out to our support team.
Your satisfaction is very important to us, and we’re committed to ensuring you receive the reliable, premium quality product you expect from us.
Thank you again for your feedback, it helps us continue to improve.
Gem - Customer Support
Your satisfaction is very important to us, and we’re committed to ensuring you receive the reliable, premium quality product you expect from us.
Thank you again for your feedback, it helps us continue to improve.
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Let Down
on June 12, 2026
Posted by: It Dont Matter
Gender:Male
Length of ownership:1 week
Lacking volume and base compared to Beats and priced too high not to have a better quality
Response from bose.comBy Customer Support, June 12, 2026
Hi there, thank you for sharing your feedback with us. We’re sorry to hear that your QuietComfort Headphones aren’t hitting the mark when it comes to volume and bass, especially compared to what you’re used to. We want you to get the absolute best sound possible! If you haven't already, we highly recommend downloading the Bose app. Inside, you can use the Adjustable EQ feature to manually turn up the bass and fine-tune the audio frequencies to better match your preference. To help you get started, please check the link below for quick step-by-step instructions:
https://bose.life/4a0XPGq
Daisy - Customer Support
https://bose.life/4a0XPGq
Daisy - Customer Support
Written by a customer while visiting bose.com