Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
1,005
4 Stars
164
3 Stars
67
2 Stars
37
1 Star
38
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
5
Great Product
on September 19, 2025
Posted by: PeteMacD
Gender:Male
Length of ownership:1 month
Great product! This is the 3rd QC Headset I’ve had all the way back to QC2. Each generation gets better and better.
Written by a customer while visiting bose.com
Customer Rating
4
New headphones aren't as good as earlier versions
on September 19, 2025
Posted by: DWE
I've owned 4 iterations of QC headphones. My newest purchase doesn't feel as solid, does not keep as much sound out. I put these new ones away and am using my older ones. Bose headphones are excellent overall, but it seems they've lost the level of quality that made Bose products the brand to have for excellence.
Written by a customer while visiting bose.com
Customer Rating
4
Compatibility
on September 19, 2025
Posted by: Sonos
Gender:Male
Length of ownership:1 month
Did not know or realize that my new Bose headphones do not work with my Sonos sound system. Is this correct or am I missing something?
Written by a customer while visiting bose.com
Customer Rating
1
Good while it lasted. Time for Sony.
on September 14, 2025
Posted by: Sonynow
Gender:Female
Length of ownership:3 months
Bought a set to replace the 10-year old pair my son decided was his own. I've always loved the bass and dynamics of Bose sound whether audiophiles like it or not and have been devoted to Bose products for 25+ years, but something is different. There was a tinny sound and a weird buzz and despite all trouble-shooting, could not re-create what I had with my old set. The sound was distracting, annoying and gave me a headache after a couple of minutes. It could be that these were defective, but after trying some Sony's, the Bose product just seems inferior now. It was good for decades, but not sure if it's good enough anymore. Returned for refund and replaced with Sony's.
Response from bose.comBy Bose, Customer Support, September 15, 2025
Thank you so much for patronizing Bose for over a decade, we truly appreciate your continued support. We're thrilled to hear you've enjoyed the sound quality and durability of your Bose QuietComfort headphones over the years.
We're genuinely sorry to learn about the buzzing issues you've encountered with your last pair of Bose QuietComfort Headphones. That’s certainly not the experience we aim to deliver, especially to our valued customers like you. Please don’t hesitate to reach out to us at your earliest convenience so we can sort this out for you as quickly as possible.https://support.bose.com/s/get-help-landing-page?language=en_US
Marc - Customer Support
We're genuinely sorry to learn about the buzzing issues you've encountered with your last pair of Bose QuietComfort Headphones. That’s certainly not the experience we aim to deliver, especially to our valued customers like you. Please don’t hesitate to reach out to us at your earliest convenience so we can sort this out for you as quickly as possible.https://support.bose.com/s/get-help-landing-page?language=en_US
Marc - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing headphones!!
on September 14, 2025
Posted by: Keesh
Gender:Female
Length of ownership:1 week
The Bose QuietComfort Headphones are top tier quality! It is very lightweight and sounds phenomenal!
Written by a customer while visiting bose.com
Customer Rating
5
Take on the Plane!
on September 14, 2025
Posted by: terryfriend
Gender:Female
Length of ownership:1 month
I have had these headphones for two weeks and they block out every bit of overhead noise from Regan Int'l Airport. They paired seamlessly with my TV and phone and now I have absolute peace and quiet while at home. Even though I'm out and about in mass transit, I don't use them, I'd much rather be aware of my surroundings while out and about. I will take these along on every plane trip I take. Take the time to fold them correctly in their case.
Written by a customer while visiting bose.com
Customer Rating
3
Battery doesn’t last
on September 13, 2025
Posted by: Jess
Gender:Female
Length of ownership:1 month
I think this headset is ok! My issue is I only use it for the gym and I’m in the gym max 2 hours. I’ll turn it off and turn it on and the battery is down by 10% each time. The battery does not last. The sound is great but unfortunately I will be returning this headset because of the battery.
Response from bose.comBy Bose, Customer Support, September 13, 2025
Hi Jess, Thanks for sharing your feedback! We're glad you're enjoying the sound quality of your QuietComfort Headphones. We're sorry to hear about the battery concerns, that does sound unusual, especially with short gym sessions. Battery life can vary depending on settings like noise cancellation or immersive audio. We recommend checking out this quick guide to help optimize performance: http://bose.life/461NsAy
It should get your headphones performing at its best.
Daisy - Customer Support
It should get your headphones performing at its best.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Not Happy with Bose Right Now
on September 13, 2025
Posted by: Shawlene
Gender:Female
Length of ownership:1 week
I bought the headphones, it was returned, and I'm still waiting for the refund so I can purchase again. I don't understand why you were able to take the money from my account immediately, but now the return is taking over two weeks.
Written by a customer while visiting bose.com