I love Bose headphones... I have had a pair for 3 years.... when I saw they were on sale, I bought a new pair... unfortunately... they are not working!
Don't charge ... I need a replacement!
Response from bose.comBy Bose, Customer Support, October 28, 2025
Hi there, thank you for sharing your feedback. We're sorry to hear about your experience. We’d really appreciate the opportunity to better understand the issue you’re facing with your QuietComfort Headphones and help ensure they perform as intended.
Please reach to our customer support, so we can look into this for you. Visit: https://bose.life/48EXztC
I purchased these headphones for myself for my birthday. The headphones are great. The battery life is long lasting. The sound is very crisp and clear. I highly recommend.
Bought two a month ago, sound is awesome, my only gripe is that the unit could be made sturdier. In essence they are a bit dainty as though a drop might damage the unit.
A huge improvement on my old pair from 2017! Battery length, noise canceling quality, and style have all gone way up. Sound quality has always been the best with bose. I hope these are as capable of handling moisture as the last ones. I do a lot of running and just hiked the Appalachian Trail, a good portion with my pair from 2017.