I wanted to try these out for the last year and finally purchased a pair. They are very comfortable and I love that I can connect them to two devices without much hassle. The audio quality is fantastic.
I have the quiet comfort 2nd Gen and bought the normal quiet comfort for my sisters birthday, absolutely love them both always been a Bose fan Top quality.
I spent days researching which headphones have great or at least decent noise cancelation and works with androids. I saw that a lot of headphones work better with Apple but not Androids, which was my main worry; this headphone had a lot of positive reviews from other Samsung users.
But they did not meet my expectations. I downloaded the app and set everything up (modes. devices, etc.) on there, and yet even with noise cancelation on the highest level, I hear pretty much everything; the outside noise is muffled at best. And even though I don't use it for prolonged periods (no more than 2 hours at a time), it gets uncomfortable. I got these around 2 months ago and yet it keeps having these random static noises and the sound randomly stops--- I have to turn off the headphones and connect again for the sound to come back.
On the positive.... - The music quality is really good. And the adjustments on the app makes it even more enjoyable. - I also only charge these like once a week but they rarely get below 70% charge. - The color is pretty and has a clean look. - No leaks---unless you have them off and the sound is on blast.
Response from bose.comBy Bose, Customer Support, November 13, 2025
Hey! We're sorry to hear that your experience didn’t live up to expectations, especially after all the research you put in. It’s awesome that you're enjoying the sound quality and battery life, but we totally get how the noise cancellation and comfort could be frustrating. Thanks for your feedback, and we hope your next headphones deliver the experience you’re after!
I used to love these headphones. I had an older version and they were great but now I'm having multiple issues with the microphone that they have made me go back to using my older headphones