Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
1,017
4 Stars
165
3 Stars
69
2 Stars
37
1 Star
38
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
3
Fair
on September 14, 2026
Posted by: John
I bought these and the sound is good but the voice quality is lacking significantly and others complain they here everything but my voice when taking calls.
Response from bose.comBy Customer Support, September 14, 2026
Thank you for sharing your feedback with us John! We're glad to hear that you're enjoying the audio quality of your QuietComfort Headphones, but we sincerely apologize for the issues you've experienced with call clarity and background noise isolation.
Clear voice transmission is essential, and we want to ensure your microphone performs at its best. To help resolve this issue, please check out our troubleshooting guide here:
https://bose.life/4cGda0u
Gem - Customer Support
Clear voice transmission is essential, and we want to ensure your microphone performs at its best. To help resolve this issue, please check out our troubleshooting guide here:
https://bose.life/4cGda0u
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Bose
on September 13, 2026
Posted by: Joe
Gender:Male
Length of ownership:1 week
Isolation - Instructions, Isolation not intuitive
Clarity - not as good as an old pair of Bose headphones I had
Response from bose.comBy Customer Support, September 13, 2026
Hey Joe, thank you for taking the time to share your feedback on the Bose QuietComfort Headphones. We appreciate your comments regarding the isolation feature and audio clarity. They deliver legendary noise cancellation and high-fidelity audio in a classic, comfortable design and featuring customizable listening modes in addition to Quiet and Aware options. We’re sorry to hear this wasn’t your experience.
To help get the most out of your headphones, we recommend reviewing our support article here: https://bose.life/4d2eMSr which includes helpful tips that may improve audio performance and clarity. You may also find this guide useful: https://bose.life/4rcwYhU which provides instructions on adjusting the Active Noise Cancellation settings and listening modes to better suit your preferences. Hope it helps!
Klariss - Customer Support
To help get the most out of your headphones, we recommend reviewing our support article here: https://bose.life/4d2eMSr which includes helpful tips that may improve audio performance and clarity. You may also find this guide useful: https://bose.life/4rcwYhU which provides instructions on adjusting the Active Noise Cancellation settings and listening modes to better suit your preferences. Hope it helps!
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Have been on my bucket list for forever!
on September 9, 2026
Posted by: Gidget
Gender:Female
Length of ownership:3 months
Amazing headphones! Bose always delivers on their sound tech and I have always loved their headphones, both in ear and over ear. These will have your typical sound quality you’d expect from Bose, so no shortcuts there. They also have an incredible battery life and are extremely comfortable! These noise canceling is really good too! Probably not as good as the 2nd gen, but it’s close. I actually prefer the 1st gen design over the 2nd gen which is why I went with these. Plus I love the pink! I got these to help with my tinnitus during loud moments at work. ALSO LOVE THE SIMPLE BUTTONS! don’t have to worry about accidentally pausing my music.
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound, Great features
on September 5, 2026
Posted by: Sid
Gender:Male
Length of ownership:1 month
My 2nd pair of Bose QC Headphones...they are terrific!
Written by a customer while visiting bose.com
Customer Rating
5
Present
on August 30, 2026
Posted by: Millo
Gender:Male
Length of ownership:1 month
I bought these headphones for my wife and she's thrilled. The sound clarity and comfort are amazing.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent
on August 29, 2026
Posted by: Nosella
Gender:Female
Length of ownership:3 months
The best as usual. I have 2 of these and absolutely love these headphones. They ear parts are oval instead of round. The round shaped headphones hurt my ears. These are so perfect
Written by a customer while visiting bose.com
Customer Rating
5
Excellent headohones
on August 22, 2026
Posted by: Paqueje
Gender:Male
Length of ownership:1 month
I have it for a few weeks and I love everything about it
Written by a customer while visiting bose.com
Customer Rating
5
Great
on August 14, 2026
Posted by: Jaglynn
Battery is great and comfort is wonderful. Connectivity is easy And clarity is very clear
Written by a customer while visiting bose.com