Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
1,005
4 Stars
164
3 Stars
67
2 Stars
37
1 Star
38
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
5
on December 5, 2023
Posted by: Betty
I love it , fit me great, I can listen confortable for long time.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on December 5, 2023
Posted by: Bobneer
Gender:Male
Length of ownership:1 month
Great sound quality, great battery life, if you have a big head it might squeeze your head a bit, and it does get warm on the ears
Written by a customer while visiting bose.com
Customer Rating
4
Great Over Ear Headphones
on December 5, 2023
Posted by: Ladydi
Gender:Female
Length of ownership:1 month
This is my first over ear headphone purchase and I’m glad I chose this Bose model. I was going back n forth between Beats and these. The sound is amazing and the silencing feature is even better, along with the comfort and flexibility. The settings are easy to use and remember and they feel light and airy. I love the color as well. I would have given 5 star but the aux cable is not compatible to insert with newer model iPhone’s so you have to use an adapter which doesn’t come with. I think for the price that could have been included or added as an optional connection to suit both android and iPhone but overall not a deal breaker I’m happy with my purchase. I use them for travel and everyday.
Written by a customer while visiting bose.com
Customer Rating
3
Frustrating purchase
on December 5, 2023
Posted by: copperdi
Love Bose but no directions and months late still can't pair them!
Response from bose.comBy Customer Care, December 8, 2023
Hello, I'm sorry to hear you are having trouble finding directions for your QuietComfort Headphones, if you would like to have these for you own reference you can find these here: https://bose.life/41f70gI
If you are still having any other issues we can assist you with please reach out to us so we can assist you further.
https://bose.life/48aED5o
Jack - Customer Support
If you are still having any other issues we can assist you with please reach out to us so we can assist you further.
https://bose.life/48aED5o
Jack - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and feel
on December 5, 2023
Posted by: Fazed15
Gender:Male
Length of ownership:1 month
I've been putting off spending the money just for headphones but after going back and forth I finally bought them and glad I did
Written by a customer while visiting bose.com
Customer Rating
3
on November 29, 2023
Posted by: Chipspid
Gender:Male
Length of ownership:1 month
I got these last month and they're pretty decent. I'm a trucker so I use them a lot and overall great sound quality, decent battery life, and people on the phone say they can hear me pretty well. The only issue is if i have a window open at all there's a lot of weird background sound that doesn't go away when I turn on quiet or commute mode.
Response from bose.comBy Customer Care, December 2, 2023
Hi.
Thank you for posting. Glad to hear that you are enjoying the headphones. Noisy environments such as airplanes taking off, concerts, emergency sirens, and construction zones (among others) can overwhelm the microphones used to monitor external frequencies (part of the ANC technology) causing the headphones to crackle or distort.
Be aware, this can also happen in Quiet and Aware mode. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
Thank you for posting. Glad to hear that you are enjoying the headphones. Noisy environments such as airplanes taking off, concerts, emergency sirens, and construction zones (among others) can overwhelm the microphones used to monitor external frequencies (part of the ANC technology) causing the headphones to crackle or distort.
Be aware, this can also happen in Quiet and Aware mode. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
Written by a customer while visiting bose.com
Customer Rating
5
Unbeatable sound quality
on November 17, 2023
Posted by: G19
Gender:Male
Length of ownership:1 week
I have always purchased Bose and have never been let down
Written by a customer while visiting bose.com
Customer Rating
4
amazing comfort
on October 26, 2023
Posted by: bangtan
I've had these headphones for about a week and a half and for the first 3 or 5 days the noise canceling was amazing but then it started to go away even if I had the noise cancelation up all the way but I still overrall like the product.
Response from bose.comBy Lau, Bose Customer Support, October 31, 2023
Hello,
Thank you for leaving this review about the QuietComfort Headphones.
If you experience low noise cancellation or feel like it is not working as usual, I would suggest you to reset the headphones following these steps:
1. Connect the small end of the USB cable into the USB-C port on the left earcup.
2. Slide the Power/Bluetooth switch to the right. At the same time, connect the other end into a USB-A power source such as a computer or wall charger. When the reset is complete, the status light glows according to the current charge level.
If you need any further assistance, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Bose Customer Support
Thank you for leaving this review about the QuietComfort Headphones.
If you experience low noise cancellation or feel like it is not working as usual, I would suggest you to reset the headphones following these steps:
1. Connect the small end of the USB cable into the USB-C port on the left earcup.
2. Slide the Power/Bluetooth switch to the right. At the same time, connect the other end into a USB-A power source such as a computer or wall charger. When the reset is complete, the status light glows according to the current charge level.
If you need any further assistance, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Bose Customer Support
Written by a customer while visiting bose.com