Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
1,017
4 Stars
165
3 Stars
69
2 Stars
37
1 Star
38
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
5
Needed upgrade
on February 28, 2024
Posted by: Smitty
Gender:Male
Length of ownership:1 month
Needed an upgrade. Love the wireless & Bluetooth option.
Written by a customer while visiting bose.com
Customer Rating
1
Microphone stops working
on February 27, 2024
Posted by: Anonymous
Microphone stops working as soon as I get on a call
Response from bose.comBy Customer Support, February 28, 2024
Hello,
I am sorry to hear that you are having this microphone issue with your QuietComfort Headphones when you are on a call.
Please make sure that you don't have the audio cable plugged in, as it will automatically disable to microphones.
If you need any further assistance please feel free to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
I am sorry to hear that you are having this microphone issue with your QuietComfort Headphones when you are on a call.
Please make sure that you don't have the audio cable plugged in, as it will automatically disable to microphones.
If you need any further assistance please feel free to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great features, sound and easy to use!
on February 27, 2024
Posted by: Gypsygal
Gender:Female
Length of ownership:1 month
I purchased a pair this month, and I am very pleased so far! I use my headphones primarily for telework, but the sound is so clear, I am also using them while exercising. The settings are simple, and very easy to utilize. My last pair was made my a very well known manufacturer, and they served their purpose but the controls were operated by touch. I am so much happier with Bose for so many reasons, and the Cypress Green finalized the deal.
Written by a customer while visiting bose.com
Customer Rating
4
Great headphones bad case
on February 24, 2024
Posted by: PatrickH
Gender:Male
Length of ownership:1 week
Headphones are great. Zipper case is very bad. Zipper broke the first time I opened it.
Written by a customer while visiting bose.com
Customer Rating
5
Good set
on February 23, 2024
Posted by: S V
1 month in. Super comfortable, easy to use, battery life holds well. I have been at the gym more and it stays on my head much better than other brands. Very happy with purchase.
Written by a customer while visiting bose.com
Customer Rating
4
Blue thooth Problems
on February 21, 2024
Posted by: Pawags45
Gender:Male
Length of ownership:1 month
The only problem I have is that the sound stops and I have to re-pair the blue tooth to get the sound back. This happens often. They may be going back.
Written by a customer while visiting bose.com
Customer Rating
2
bad microphone
on February 20, 2024
Posted by: JH
Gender:Male
Length of ownership:1 month
I would say the microphone is pretty bad than any airpod. On the other side, it hears lots of noise. Very disappointed.
Response from bose.comBy Customer Support, February 20, 2024
Thanks for taking the time to leave a review. If you are experiencing constant audio, headphones designed with batteries and other active electronics may introduce a low-sounding hum or hiss when the power is turned on. This is commonly referred to as a “noise floor” and may or may not be heard by the user. This is normal operation for this type of audio equipment and should only be heard in quiet environments when the power is turned on and no other audio source is playing.
If this audio is intermittent please reach out to support, and we’ll be happy to help!
https://bose.life/globalsupport
Thanks,
Jack - Bose Customer Support
If this audio is intermittent please reach out to support, and we’ll be happy to help!
https://bose.life/globalsupport
Thanks,
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great headphones!
on February 18, 2024
Posted by: Bob27
Gender:Male
Length of ownership:1 year or longer
I purchased my pair of QuietComfort Headphones a year ago and have been very impressed with both the sound quality and noise cancelling function. I love my QuietComfort headphones, highly recommended!
Written by a customer while visiting bose.com