Not happy with it. I told my husband I want to return it. Quality is not the best for the price
Response from bose.comBy Customer Support, January 2, 2026
Hi Lit, Thank you for sharing your experience. We’re really sorry to hear that the product isn’t meeting your expectations. That’s definitely not the experience we want you to have, especially given the quality we aim to deliver.
We’d love the chance to help make this right. If you’re open to it, we can walk through a few quick checks to ensure everything is set up for the best performance, please reach out to us directly at https://bose.life/4qAe1Ei.
Headphones appear to be of high quality. The sound is great and the controls work smoothly. Ear cups are very comfortable. I prefer buying the Bose brand because I expect a high standard of quality from the company. Previous product (Bose Wave Radio/CD) has been of high quality and very reliable.