Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
2
Can't charge
on June 9, 2024
Posted by: baw
Gender:Male
Length of ownership:1 week
I thought that I would be able to use the headphones without other hearing my music. I also am not a fan of the charger. In my order I only received a connection and no plug in. So at the moment, I do not have a way to charge the headphones because I do not have a usb type plug in and my computer does not either. Very inconvenient that I have to go looking for a plug in that will connect to the headphones. It just doesn't make sense for that especially for the price of them. If I could, I would probably return the headphones and get a pair that has a more convenient way of charging them.
Response from bose.comBy Customer Support., June 10, 2024
Hello,
Thanks for leaving your thoughts of the QuietComfort Headphones.
We do not ship chargers with our headphones, but the good news is you can use most smartphone/tablet chargers to charge the headphones. The headphones utilize a common industry-standard connection so charging shouldn't be a problem.
If you are still within the return period and no longer want the headphones, please do not hesitate to get in touch to arrange a return https://bose.life/3ET4mCs.
I have Bose corded headphones that are outstanding but wanted the freedom of cordless headphones offer. Bose again exceeded my expectations. I highly recommend them. Extremely comfortable.
Sound quality is very good. However I bought these with the expectation that the noise cancellation would be good and I find it doesn’t work well. Outside I can still easily hear cars and the wind. Even though it has a feature for the wind. Plane noise is also still easily heard with them. I was hoping for better especially given the cost. Very disappointed.
Response from bose.comBy Global Customer Service, June 6, 2024
Sorry to hear of your disappointment with the QuietComfort Headphones, Cody, although you were pleased with their sound quality. Please note that the noise cancellation isn't designed to stop 100% of noise, as this could prove dangerous in situations such as e.g. crossing the road or if a fire alarm goes off. Despite this, our world-class noise cancellation is designed to suppress most surrounding noise, enabling you to enjoy your audio content with minimal distractions. I hope this is helpful. Warm regards, Fiona M. - Customer Support
I needed a way to block noise so I could sleep and these headphones are doing a 99.9% job of that. I just wish they were smaller so I could sleep on my side but I am very glad that I purchased them. When Bose figures out a way to make smaller ear covers then I’ll buy another pair. Until then I’ll very happy with these.