Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
1,005
4 Stars
164
3 Stars
67
2 Stars
37
1 Star
38
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
3
Great Blocking, Too Much Sound Leak
on November 24, 2024
Posted by: Alilyn
Gender:Female
Length of ownership:1 month
I jumped at the chance to get these on sale and was excited to finally have them because Bose products come highly recommended. While they do a great job with blocking out outside noise I was disappointed to find that the sound leaks, even when turned down low. The point of me getting them was to not be disturbed by outside noise but to also not be the person disturbing others with my music/movies. In order to not disturb others I have to have the volume so low I end up not being able to hear anything myself. Had I known the sound leaks would be that bad I wouldn’t have purchased them and I believe the window to return them has closed. So for now they’re strictly for home use
Response from bose.comBy Customer Service, November 25, 2024
Thanks for your review. We are pleased to hear you have enjoyed the Bose QuietComfort Headphones noise-cancelling. We kindly invite you to visit our support page for some troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/articles/HC2519/productCodes/qc45/article.html
Alternatively, please reach out to our social media support team for further assistance.
Regards
-Jolie - Customer Support
https://www.bose.co.uk/en_gb/support/articles/HC2519/productCodes/qc45/article.html
Alternatively, please reach out to our social media support team for further assistance.
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Use anything but bose
on November 24, 2024
Posted by: F_u_bose
Gender:Male
Length of ownership:3 months
I absolutely hate these. I remember exactly why I used wired every thing. It was after this nightmare trash Bluetooth bose puts out. If it works and I say if it's more of a pain in the butt. Just threw them in the snow. I hate these so much.
Response from bose.comBy Customer Support, November 25, 2024
We're truly sorry to hear about your experience. It’s clear that this product didn’t meet your expectations, and we completely understand your frustration. Bluetooth connectivity issues can be particularly frustrating, and we’d like to help address the problems you’ve encountered. Please get in touch with our support team via: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
It's good.
on November 24, 2024
Posted by: Phara0h
Gender:Male
Length of ownership:1 year or longer
Happy with it, it's comfortable and the noise cancellation is good. Battery live is overall good.
What I don't like is that multiple connections really loves my laptop and I hardly want to be connected to it.
Written by a customer while visiting bose.com
Customer Rating
4
Good noise canceling headphones
on November 23, 2024
Posted by: GB64
Gender:Male
Length of ownership:1 year or longer
I bought the for a long trip at the airport so I'm sure I paid too much, not a factor in this review. Love the headphones, they do a good job canceling out background noise when I need them to. I do a lot of online training for my job and the allow me to get the trading done in any room in the house without having to go find a quiet place. I just wish the music volume would go a little higher.
Written by a customer while visiting bose.com
Customer Rating
5
Bose does it better than others.
on November 23, 2024
Posted by: Jimbo
Easy to connect & set up. Great set up & learn how to enjoy the buds.
Written by a customer while visiting bose.com
Customer Rating
2
Diasappointed
on November 23, 2024
Posted by: Jade
Gender:Female
Length of ownership:1 month
I was a bit surprised when wearing them you can hear the noise louder.Not happy about only being able to connect to one device. Sound quality is ok,a bit distant. Noise cancelling works to a certain extent,you can still hear people and surrounding noises ,battery does not last at all. My main reason for purchase was noise cancelling,and it does not work properly.The only thing I like about them is the colors. Pretty useless if you ask me. Disappointing.
Response from bose.comBy Customer Support, November 25, 2024
We’re sorry to hear that your headphones aren’t meeting your expectations, especially regarding noise cancellation and battery life. These are key features, and we understand your disappointment. To address the battery life concern, we recommend visiting: https://bose.life/3Z7KC8a. We’d love the opportunity to help improve your experience and ensure your headphones work as intended. In case the issues still persist, please reach out to our team for further support.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
A lot of tech problems with them
on November 23, 2024
Posted by: ceriaxe
Gender:Female
Length of ownership:6 months
I got these about 8 months ago and they are better than my QCII. These drop my bluetooth connection all the time, when there is a lot of bass they get distorted and start crackling. They also adjust the sound of my music - I'll be listening to a song and it sounds like my headphones aren't adjusted right to the equalizer and then mid song it will kick in. They will shut off on their own even when my battery is 100%. they sound good when everything is working.
Response from bose.comBy Customer Support, November 25, 2024
We’re sorry to hear about the challenges you’ve been experiencing with your headphones. It’s frustrating when technology doesn’t work as expected, especially with features like Bluetooth connectivity and sound quality. Your feedback is important, and we’d love to help resolve these issues. Please consider reaching out to our support team so they can assist in troubleshooting the above-mentioned concerns. A firmware update or reset could address these problems, however, we recommend you reach out to our team directly for assistance. You can do so on our website here: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
I love everything about this bose quiet comfort!
on November 23, 2024
Posted by: Rockys buds
Just bought this Bose ultra earbuds today. The from this bose buds outstanding best ever! Love them Bose.
Written by a customer while visiting bose.com