Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
3
on December 6, 2024
Posted by: No Nickname
Gender:Female
Length of ownership:1 month
This is my third pair of Bose headphones and I was pretty disappointed in the construction quality and quality of the materials used. The headphones have a very cheap feel to them. And then there is the manual; as in no manual. I googled the headset and they never showed a drawing to identify the buttons. Even the follow-up email only described the buttons' locations, but no drawing. So I ask, "Why Not?"
Response from bose.comBy Global Customer Service, December 8, 2024
Hello, we always aim for the highest quality products, so this is unusual to hear. You can find the manual along with other guidance and support for your headphones here https://bose.life/41qhonY Thanks Mike - Customer Support
I haven't had/listen to music through headphones in close to 50 years. I didn't realize how much I missed headphones and oh boy have they come a long way Thank you Bose and Santa
Pros: super comfortable and the noise cancelling is extremely effective. The sound quality is decent. Cons: The user expeeience during use is not great. They don't have wear detection based pause content that even cheap headphones have. The multiple poi t connections causes random cutting out of content I'm listening too. The auto on/off is not always accurate if I'm actively using the headphones and sitting still.
Response from bose.comBy Customer support, December 5, 2024
Hello, I am glad to hear that you are enjoying the comfort, sound quality and noise cancellation of the Quiet Comfort headphones. If you are having issues with connection, please try the troubleshooting steps on our support website here: https://bose.life/49pUJtY. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
The sound is great but I bought these to be work headphones and the mic is awful. People can't hear me and about once a week, I have to factory reset them to get them to work again.
Response from bose.comBy Global Customer Service, December 4, 2024
Hello, it's awesome to hear that these sound great. These are designed to give great calls. You can follow the steps here https://bose.life/49oD3yH to ensure the best quality from these headphones. Thanks Mike - Customer Support