Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
3
Crackling/Popping noise
on December 17, 2024
Posted by: RebekahC
Gender:Female
Length of ownership:1 month
I thought I loved these until I noticed a crackling noise occasionally. It was always there just less frequent but as the days went on it became more and more frequent. I bought them for my online class and it's very distracting, but I also wind up having to rewind to hear what my professor was saying bc it cuts out when it makes the crackling noise. I will be returning these.
Response from bose.comBy Cutomer Care, December 17, 2024
Hi Rebekah. Thank you for your post. I am sorry that you are experiencing a crackling noise with your headphones. Here are some steps to help with the issue, https://bose.life/3DnwkJG. If you need any more help, don't hesitate to get in touch with us at https://bose.life/3BgUIIU. Marvin - Customer Support
I bought my headphones with birthday money I was blessed with, so glad I did. I am truly enjoying them. Sound awesome!!! would love if they could make them in a darker purple like the dark green ones.
Let me start by saying this product is thoughtfully and beautifully crafted. I am a huge fan of the color blue, so the new Blue Dusk color was calling to me. This is my first pair of Bose over ear headphones, but I did purchase the QC Ultra Earbuds last year. I really love those earbuds. I use them almost daily at home or work. My plan is to primarily use the earbuds at work and while working on several outdoor tasks. I will be using these headphones for most indoor home tasks. The sound quality is excellent! And, they are also extremely comfortable (even while wearing glasses). I have used them for several hours while working at home. I was on the fence between purchasing these or the QC Ultra Headphones, but the holiday promotions were much too good to resist the phenomenal value that these headphones offer. The ANC of this product is not quite as good as the ANC on my QC Ultra earbuds, but that is not an issue for me. That seems to be one of the bigger upgrades for the QC Ultra headphones as well. One other very important feature for me was also regarding the ANC. Prior to purchasing any Bose products, I purchased a much lower cost pair of headphones with ANC. I could not wear those for more than 20 minutes without terribly uncomfortable pressure in my ears. I was afraid that might result from any over ear headphones. However, I have not experienced this issue at all with either of my Bose earbuds or headphones. I am very satisfied customer!