Customer reviews from bose.com
Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Average customer rating
4.6
(1,311 Reviews)
Rating breakdown 1,311 reviews
5 Stars
1,005
4 Stars
164
3 Stars
67
2 Stars
37
1 Star
38
Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
3
Disappointed
on January 3, 2025
Posted by: Nicole
Gender:Female
Length of ownership:1 month
I bought these primarily for the multipoint Bluetooth capability. Sadly, when that feature is turned on the headphones cut out frequently and have static.
My previous headphones were Beats Studio3 which are heavy and clunky but the sound and controls were awesome. I don’t think the Bose sound as good and the controls are not as easy to use. The advantage the Bose headphones have is that they are significantly lighter and more comfortable for longer use. Also, the action button is a joke. I can’t believe I can’t link any other options besides Spotify.
Had I know the Bluetooth multipoint would function so poorly, I would not have purchased. I wish I could return them but I did not keep the original packaging.
Response from bose.comBy Customer Support, January 3, 2025
Hi Nicole,
It is great that you enjoy the comfort and lightweight design of the headphones, this is done to ensure that you forget you're wearing them on longer listening sessions. I understand you had trouble with the multipoint connectivity, and would recommend when the headphones are connected to more than one device. To make sure both of them are not trying to send audio to the headphones at the same time. This may cause the headphones to switch devices during use as it tries to play the audio from the other device. An example would be listening to music from a computer or tablet connected to the headphones, then a phone connected to them sending several notification pings. This will interrupt the music as the headphones switch to the latest source.
We do have a guide available should you need help with connectivity issues that is available here: https://bose.life/3PjHiTf
Or alternatively, we would love to help and would ask you reach out to us for support: https://bose.life/contact
Nic - Customer Support
It is great that you enjoy the comfort and lightweight design of the headphones, this is done to ensure that you forget you're wearing them on longer listening sessions. I understand you had trouble with the multipoint connectivity, and would recommend when the headphones are connected to more than one device. To make sure both of them are not trying to send audio to the headphones at the same time. This may cause the headphones to switch devices during use as it tries to play the audio from the other device. An example would be listening to music from a computer or tablet connected to the headphones, then a phone connected to them sending several notification pings. This will interrupt the music as the headphones switch to the latest source.
We do have a guide available should you need help with connectivity issues that is available here: https://bose.life/3PjHiTf
Or alternatively, we would love to help and would ask you reach out to us for support: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Not what I expected.
on January 3, 2025
Posted by: Kash
Gender:Male
Length of ownership:1 month
Noise cancelation is ok but the sound is just not what I have come to expect from Bose products. Its weak and frankly doesnt live upto the company's name.
Response from bose.comBy Customer Care, January 6, 2025
Hi Kash.
Thank you for your post. Glad to hear that you are satisfied with the noise cancelation of the headphones. With the low audio, here are some steps that can help. https://bose.life/40ltPR1. If you have further questions, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. Glad to hear that you are satisfied with the noise cancelation of the headphones. With the low audio, here are some steps that can help. https://bose.life/40ltPR1. If you have further questions, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Good noise cancelling
on January 2, 2025
Posted by: N7
I got this as a gift and very happy with it can't hear anything during noise cancelling and can change the eq
Written by a customer while visiting bose.com
Customer Rating
1
Don't buy
on January 2, 2025
Posted by: Not pleased
Crap product. Auto off never works so I never get to use them, batteries always dead.
Response from bose.comBy Customer Support, January 3, 2025
Hello,
I am sorry to hear that you are disappointed with your QuietComfort Headphones.
If you need assistance to adjust the auto-off setting, please follow these steps:
To adjust the Auto-off setting:
1. Open the Bose app and connect or select your headphones.
2. Tap the Settings icon (top right)
3. Tap Power
4. Select a timeframe.
If you need further assistance, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you are disappointed with your QuietComfort Headphones.
If you need assistance to adjust the auto-off setting, please follow these steps:
To adjust the Auto-off setting:
1. Open the Bose app and connect or select your headphones.
2. Tap the Settings icon (top right)
3. Tap Power
4. Select a timeframe.
If you need further assistance, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
AuDHD approved
on January 2, 2025
Posted by: gertie
Bought these for my 15 year old AuDHD kid. He loves them. He thinks they're better than the Apple headphones.
Written by a customer while visiting bose.com
Customer Rating
5
Great purchase
on January 1, 2025
Posted by: Meme
It has consistently delivered outstanding audio quality and has a rapid charging capability.
Written by a customer while visiting bose.com
Customer Rating
5
Great headphones.
on January 1, 2025
Posted by: SyracusePat
Great headphones, nice noise canceling super sound quality long battery life.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on January 1, 2025
Posted by: Shuby
Gender:Female
Length of ownership:1 week
Bought this for my wife for Christmas . She loves them.
Written by a customer while visiting bose.com