Customer Reviews for Bose - QuietComfort SC Wireless Over-Ear Active Noise Canceling Headphones 884367-0900 with Soft Case - Black
Customer Rating
5
BOSE NOISE CANCELLING HEADPHONES
on March 1, 2026
Posted by: Monifieth
Love my NC headphones, I had Beats Studio Pro before (not cheap) but after a few months I was plagued with static that didn't go away. Have had Bose headphones before not NC and have always loved the quality and the sound.
I am not happy. After working for a couple of days, the "mobile device not found" message comes on the headphone again and again after telling me the device is 100% charged.
There are no instructions provided with the headset so I cannot find a solution if there is one.
Disappointed with Bose. Will try again a couple of times and then will return the set to Bose if it does not work.
Response from bose.comBy Customer Support, February 27, 2026
Hi Tom! Thank you so much for letting us know what’s been happening. We’re really sorry to hear that your Bose QuietComfort Headphones have been giving you repeated “mobile device not found” messages, especially after they’d been working well for a couple of days and showing a full charge. We completely understand how frustrating and disappointing that must feel, and we truly appreciate you taking the time to share this with us. Furthermore, we also hear your concern about not having instructions included in the box. We're more than happy to help you with that.
To help resolve the connectivity issue, here is a troubleshooting link that walks you through the steps that Bose recommends for connection problems. It includes guidance on restarting, resetting, and re‑pairing your headphones, along with other helpful checks: https://bose.life/4aGvGVR
I bought this about a week or two ago. I’d been debating the purchase for a while because of the price but when they had a sale for valentine’s, I decided to buy it. Best. Choice. Ever. These headphones are incredibly noise cancelling (even more than my airpod pros which I used before this), fit w ease, and for my fellow ladies, it’s easily adjustable so don’t worry about the headphones pushing the back of your earrings into your neck. I’m quite satisfied with these headphones, and I use them all the time. HIGHLY recommend!
Bought the QC quiet comfort a few weeks ago and they do not compare to the AE headphones that I have had for over 10 years. I feel like the battery is not are good as the AE models. They don't fit like the AE model. For example, they're not as snug as the AE headphones. I would say, save your money and purchase something else.
Response from bose.comBy Customer Support, February 24, 2026
Hi Dave, thank you for sharing your feedback. We understand how important fit and battery life are, and we appreciate you taking the time to let us know. The Bose QuietComfort Headphones are designed with adjustable features to fit most head sizes, though accessories such as earrings or glasses may influence the overall fit. They are designed to provide up to 24 hours of battery life.
If you’re experiencing shorter battery performance, you can check out this helpful link: https://bose.life/4qSvR50