Customer reviews from belkin.com
Belkin - BE112230-08 Professional Series 3780 J 12 AC Outlets 8 ft. Cord SurgeMaster Surge Protector - Dark Gray
Average customer rating
4.5
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
54
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
6
96%of customers recommend this product.
(
54 out of
56)
Customer Reviews for Belkin - BE112230-08 Professional Series 3780 J 12 AC Outlets 8 ft. Cord SurgeMaster Surge Protector - Dark Gray
Customer Rating
2
Saved my electronics, but could've been much worse
on March 17, 2018
Posted by: Protectedyetfailed
from Toronto
My neighbourhood got hit with a massive surge when a driver took out a hydro pole near my house overnight. 4 breakers tripped on my electrical panel. This surge protector saved my electronics but could've burnt down my house. It left a couple of burn marks on the carpet from where the screw holes are on the bottom of the unit. I opened the unit and found 2 MOVs completely blew as well as the thermal fuse between them-- a charred/burn mess. I'm not an electrical engineer, but a small white "box" beside the line coming from the power switch also burnt out and partially melted the bottom of the case, directly under it. After the power came back on, the surge protector was still delivering power to the devices plugged into it. I went to work and good thing my wife was home because she smelt a burning smell when she was working in her home office and found it was coming from the surge protector. If she wasn't home, I have no idea what could've happened... it could've completely caught fire. I have another BE112230-08 in my house that did not experience this issue (I'm going to open up my other one and see how the insides look), but my trust in this brand is definitely shaken. The power switch on the unit says "reset" next to it, but it doesn't appear to actually be resettable breaker. If it is a breaker, this massive surge should've tripped it. There is obviously no failsafe fuse in the design to prevent it from operating after a massive power hit like this. The unit should not have been able to function after being compromised like this. I'm now replacing all the surge protectors in my house and went with a different brand whose only business is power/electrical.
Response from belkin.comBy Belkin, Customer Support, March 19, 2018
Hi,
Thank you for sharing your feedback. We'd like to have our Engineers check the device so that they investigate what happened with the device. Just send us your contact details at BelkinCares@belkin.com along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Thank you for sharing your feedback. We'd like to have our Engineers check the device so that they investigate what happened with the device. Just send us your contact details at BelkinCares@belkin.com along with the link to this post.
We hope to hear from you soon.
Regards,
Thaddeus
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Blew Up on Me
on November 8, 2017
Posted by: AnnaF
from Portland, OR, United States
I have been using this for about a year or more and today it blew up on me. And melted the concrete that was sitting below it. Freaked me out as everything plugged into it started to spark as well. I now feel these are a fire hazard.
Written by a customer while visiting belkin.com
Customer Rating
5
Buy b 4 you fry !!!
on July 28, 2016
Posted by: PACMAN151
from west
Hey tech's this is the one ( # 1 ) surge suppressor to buy great joules protection, 12 taps, 7 transformer spaces - 6 on side + 1 on end - right handed 8 ft heavy duty cord -14 gauge, cord management tool, COAXIAL PROTECTION !, Quality ! durable, last for years & years, wall/baseboard
mountable, N O T J U N K !!! Saves $$$ in %150 total loss of a/v equipment.
mountable, N O T J U N K !!! Saves $$$ in %150 total loss of a/v equipment.
Written by a customer while visiting belkin.com
Customer Rating
4
Nice product
on July 11, 2016
Posted by: randomreviewer
Had ours for a while and it works great. Never had any problems. Would recommend it.
Written by a customer while visiting belkin.com