Customer reviews from Samsung US
Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Average customer rating
4.8
(4,249 Reviews)
Rating breakdown 4,249 reviews
5 Stars
3,510
4 Stars
586
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Customer Rating
5
Remarkable (and unbelievable!)
on February 15, 2024
Posted by: LoveS24
[This review was collected as part of a promotion.] Camera, processing speed are remarkable, but the A.I. is unbelievable!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good camera and good battery
on February 15, 2024
Posted by: Takwiele
[This review was collected as part of a promotion.] I used Poco for last two years but Samsung is another level. Very good camera, battery after all Day usage is still in good conditions 15%-20%. When I played in games Phone is warm but not hot. In My opinion IT is very smart and good Phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fix The AOD
on February 15, 2024
Posted by: Dee1
from West Nyack, N.Y.
Expertise:Intermediate
Have had the S24+ now a few weeks and LOVE it! My only criticism is not having the ability to change the brightness of the AOD. I had the ability to do this with all my other Samsung phones and have no idea why Samsung didn't include this on the S24??? I hope they add this feature back in a future update. When I'm in any dark lit room, the AOD is way too dim to even see! Please fix this Samsung!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, February 15, 2024
Hey Dee1,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can adjust the screen brightness according to lighting conditions or personal preference. 1. From Settings, tap Display. 2. Customize options under Brightness: * Drag the Brightness slider to set a custom brightness level. * Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. - Tap Extra brightness to increase the maximum brightness. This uses more battery. Tip: You can also adjust screen brightness from the Quick settings panel. For your convenience, I have linked your device manual below for your records. If you would like any further assistance or if you have any questions for us, feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can adjust the screen brightness according to lighting conditions or personal preference. 1. From Settings, tap Display. 2. Customize options under Brightness: * Drag the Brightness slider to set a custom brightness level. * Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. - Tap Extra brightness to increase the maximum brightness. This uses more battery. Tip: You can also adjust screen brightness from the Quick settings panel. For your convenience, I have linked your device manual below for your records. If you would like any further assistance or if you have any questions for us, feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on February 14, 2024
Posted by: Dave12345
[This review was collected as part of a promotion.] Ok I upgraded from an s20 and the s24 feels so much smoother!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung quality all around.
on February 13, 2024
Posted by: Naniena
[This review was collected as part of a promotion.] I use my device for personal use, work and school. Amazing quality overall, but that's to be expected from Samsung. The new AI features are excellent, I've used the circle to search, it makes it so much easier to look up items that you might otherwise couldn't have ever found. Crazy fast speeds on everything, I have had zero issues with connectivity. The picture quality is exquisite. 👌🏼✨️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on February 13, 2024
Posted by: Fayefari
[This review was collected as part of a promotion.] I am really enjoying the features the S24+ has to offer. I've played around with the camera and I am amazed at what you can do with it. The battery life is amazing and I love how fast this phone works. I am happy that I decided to get this phone. Also I love that you can translate calls while being on a actual phone. This is a amazing device!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super features
on February 12, 2024
Posted by: Dekings
I bought it few weeks ago it's spectacular very interesting.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on February 11, 2024
Posted by: Mtnbiker4791
[This review was collected as part of a promotion.] Use it for personal and bussines use. Use it for the ai translator which works well.
Value
4
Written by a customer while visiting Samsung US