Customer reviews from Samsung US
Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Average customer rating
4.6
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
209
4 Stars
35
3 Stars
13
2 Stars
7
1 Star
7
92%of customers recommend this product.
(
179 out of
195)
Customer Reviews for Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Customer Rating
5
Amazing, love it!
on February 16, 2024
Posted by: Annie
from Grand Rapids, MI
Expertise:Intermediate
I just upgraded this from my S22+ and I am in love with the 24+!! I bought the taupe purple color, and it is beautiful and shiny. Charges fast, long battery (can last up to 2 days if not always in use/using it for games or endless use). Beautiful graphics, videos and talking use. Overall, a really great upgrade and worth the price.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Is good but I miss a feature
on February 16, 2024
Posted by: Bonanza14
from CA
This is a pretty good phone, I have no complaints but I wish this has the download booster feature
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fix The AOD
on February 15, 2024
Posted by: Dee1
from West Nyack, N.Y.
Expertise:Intermediate
Have had the S24+ now a few weeks and LOVE it! My only criticism is not having the ability to change the brightness of the AOD. I had the ability to do this with all my other Samsung phones and have no idea why Samsung didn't include this on the S24??? I hope they add this feature back in a future update. When I'm in any dark lit room, the AOD is way too dim to even see! Please fix this Samsung!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, February 15, 2024
Hey Dee1,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can adjust the screen brightness according to lighting conditions or personal preference. 1. From Settings, tap Display. 2. Customize options under Brightness: * Drag the Brightness slider to set a custom brightness level. * Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. - Tap Extra brightness to increase the maximum brightness. This uses more battery. Tip: You can also adjust screen brightness from the Quick settings panel. For your convenience, I have linked your device manual below for your records. If you would like any further assistance or if you have any questions for us, feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can adjust the screen brightness according to lighting conditions or personal preference. 1. From Settings, tap Display. 2. Customize options under Brightness: * Drag the Brightness slider to set a custom brightness level. * Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. - Tap Extra brightness to increase the maximum brightness. This uses more battery. Tip: You can also adjust screen brightness from the Quick settings panel. For your convenience, I have linked your device manual below for your records. If you would like any further assistance or if you have any questions for us, feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
2
Weak glass
on February 11, 2024
Posted by: Anonymous
from South Carolina
Expertise:Intermediate
Make sure you get a screen protector the glass on this phone is very weak had it for two days fell out of my pocket getting out of my car and screen cracked 😤, not gorilla glass or whatever is advertised.
Features
4
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, February 12, 2024
Hello there RomaJan,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, to dropping the phone and shattering the screen while bringing in groceries, to having it stolen from your bag, and to taking an unexpected dip in your neighbor's pool with your S24+ in hand, are all covered under your Samsung Care+ plan. The Galaxy S24+ has been created with Gorilla Glass Victus 2 and improved Armor Aluminum. We recommend always protecting your Galaxy devices by placing screen protectors and cases on your newly unboxed products. Our partners at UbreakIfix are also available to assist you with your repair needs, if you prefer to use their services for your cracked display. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24+. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, to dropping the phone and shattering the screen while bringing in groceries, to having it stolen from your bag, and to taking an unexpected dip in your neighbor's pool with your S24+ in hand, are all covered under your Samsung Care+ plan. The Galaxy S24+ has been created with Gorilla Glass Victus 2 and improved Armor Aluminum. We recommend always protecting your Galaxy devices by placing screen protectors and cases on your newly unboxed products. Our partners at UbreakIfix are also available to assist you with your repair needs, if you prefer to use their services for your cracked display. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
had reliable and exclusive features!
on February 10, 2024
Posted by: loveshope
from Ghana, Greater Accra
Expertise:Intermediate
I bought this a couple of months now that really function well enough!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pictures
on February 9, 2024
Posted by: Sasquatch
from Aldrich MN
Expertise:Intermediate
Love the phone, you can take pictures in the dark. And easy-to-use.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Not much improvements and Galaxy AI is poor.
on February 3, 2024
Posted by: GrantH
Expertise:Expert
Samdung Ai is only in apps which I delete in the first 10 minutes. Screen seems worse than S22+. Speaker is Def worse than S22+. Camera might be only slightly better. LACKS QI2 WIRELESS CHARGING STANDARD WHICH IS CRAZY. AT&T version is full of spam and unwanted games and apps. Wishing I had saved a lot of money and kept my S22+ going because the S24+ isn't much of an upgrade at all. Same on you Samsung and I'll be look at other phone brands next time.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, February 5, 2024
Aloha GrantH,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24+. Galaxy S24 and S24+ both come with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography and the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. Between our PowerShare technology and our wireless charging pads, like the Wireless Charger Duo, you no longer have to worry about accidentally yanking the charger out of the wall when you pick up your attached phone. Depending on which wireless charger you have, you can charge up to three devices at once. With PowerShare, you can charge a compatible phone, smart watch, or earbuds by placing it on your Galaxy phone. "Use Wireless charging or PowerShare with Galaxy devices" is packed with a plethora of great information that you may find beneficial in charging your Galaxy devices, linked below. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/answer/ANS00047798/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24+. Galaxy S24 and S24+ both come with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography and the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. Between our PowerShare technology and our wireless charging pads, like the Wireless Charger Duo, you no longer have to worry about accidentally yanking the charger out of the wall when you pick up your attached phone. Depending on which wireless charger you have, you can charge up to three devices at once. With PowerShare, you can charge a compatible phone, smart watch, or earbuds by placing it on your Galaxy phone. "Use Wireless charging or PowerShare with Galaxy devices" is packed with a plethora of great information that you may find beneficial in charging your Galaxy devices, linked below. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/answer/ANS00047798/
Written by a customer while visiting Samsung US