Customer reviews from Samsung US
Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Average customer rating
4.6
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
209
4 Stars
35
3 Stars
13
2 Stars
7
1 Star
7
92%of customers recommend this product.
(
179 out of
195)
Customer Reviews for Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Posted by: Premtim Dula
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Great phone. Fits well in my hand and has an amazing camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Deb P
Verified Purchase:Yes
I love it so far. Everything transferred smoothly
Love the larger screen from my S22 the screen is way more vivid sound quality is better I just need to learn more of its capabilities i would definitely recommend pricing was good for the quality of Samsung
Deb from Detroit area
Love the larger screen from my S22 the screen is way more vivid sound quality is better I just need to learn more of its capabilities i would definitely recommend pricing was good for the quality of Samsung
Deb from Detroit area
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Rich
from California
Expertise:Intermediate
Verified Purchase:Yes
It is beautiful
The screen looks amazing even under the sun...
The size is big and perfect and the texture is great
I love it
The screen looks amazing even under the sun...
The size is big and perfect and the texture is great
I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: E Navarro
Expertise:Expert
Verified Purchase:Yes
The phone is fast and runs really well, however the camera, one of the main reasons I went with this phone, is lackluster.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, June 25, 2024
Thank you for providing us with your feedback, E. We always appreciate hearing from our customers so that we can improve in the future. We're more than happy to hear that you are enjoying your new phone and understand that you want the most out of your camera. With the ProVisual engine, you can capture details with a 50MP zoom capability. We also recommend checking out the Pro feature on your camera app that allows you to customize your camera to fit your preferred style. As always, we love to hear from you and if you have any further feedback or concerns, let us know at Samsung support. - Kelvin
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Written by a customer while visiting Samsung US
Posted by: Scott
from Florida
Expertise:Expert
Verified Purchase:Yes
Real nice phone,fast and smooth. Good battery and nice camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robin B
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
I love all the new features! So many great upgrades!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rodger
Expertise:Intermediate
Verified Purchase:Yes
This is the phone I was looking for when I the Pixel 6 Pro, which is a disaster! Very fast and is just like the S23 I bought last year. Highly recommend! Very fast charging and works with existing wireless chargers.
Written by a customer while visiting Samsung US
Posted by: Imran
from Houston
Expertise:Expert
Verified Purchase:Yes
Some apps crash and then then phone stops responding
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, June 20, 2024
Thank you for contacting us, Imran. We are eager to assist and hope to get this resolved. We see that you are reaching out regarding your S24 Plus apps crashing. There are several steps you can take to troubleshoot this. First, you want to check the app. If the app is not working or crashing the first thing to always check is to see if the application has been updated on your phone. If you downloaded the app from a 3rd party store, please check there to make sure that the application is up to date. Once you've made sure the application is updated, open it to see if the issue has been fixed. For more options, I will attach a link below that may help. If this persists, we recommend reaching out to us at Samsung support so that we can take a further look into this for you. -Kelvin
samsung.com/us/support/troubleshoot/TSG10000736/#:~:text=If%20the%20app%20is%20installed,check%20its%20availability%20before%20downloading.
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samsung.com/us/support/troubleshoot/TSG10000736/#:~:text=If%20the%20app%20is%20installed,check%20its%20availability%20before%20downloading.
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Written by a customer while visiting Samsung US