Customer reviews from Samsung US
Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Average customer rating
4.6
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
209
4 Stars
35
3 Stars
13
2 Stars
7
1 Star
7
92%of customers recommend this product.
(
179 out of
195)
Customer Reviews for Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Posted by: Delano Miz
from New YORK
Expertise:Expert
Verified Purchase:Yes
Love it! Coming from a s22 Ultra. But this was a bit too big for me. Love the size of this one and it's amazing . Great Galaxy AI features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Douglas
from new york
Expertise:Intermediate
Verified Purchase:Yes
solid phone great camera and light weight samsung has hit a home run on this one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Make it prompt for password when i try my finger
on August 7, 2024
Posted by: Alex
Expertise:Intermediate
Verified Purchase:Yes
Phone forces password over fingerprint for security, which is fine. But it does't turn the screen on and say put password in. It just stays in sleep mode and so i keep trying my finger before realizing it wants my password. Other than that the phone is fine. But its getting really annoying.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for getting in touch, Alex. We appreciate you sharing your experience with the S24+. Whatever the task, the Galaxy S24 provides an incredible experience with enhancements in its chipset, 15-inch display, and more. Every Galaxy S24 Ultra is equipped with the Snapdragon 8 Gen 3 Mobile Platform for Galaxy. If your phone's fingerprint sensor is not recognizing your fingerprints properly, it could be due to various factors related to the fingerprint or the surroundings. Please ensure that your fingers are neither too dry nor too wet and that they are fully placed over the sensor area. For more options to troubleshoot your fingerprint scanner, please check out the following link. If this persists, feel free to contact us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Charles
from NYC
Expertise:Intermediate
Verified Purchase:Yes
It does everything I want and more, right down to allowing multi sim usage (an esim from one company and physical sim from another). The only problem is that the body is so slick it can slip out of your hand if you don't put it into a good case.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Luis
from Las Vegas
Expertise:Expert
Verified Purchase:Yes
Purchase for my wife and she loves it. 256GB was exactly what she needed as her old phone only has 16GB. Fast and smooth. Great camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris b
from Middle Island
Verified Purchase:Yes
Not great. Battery life terrible. Solely controlled by google. When plugged into car it can only use google maps for gps, which is also terrible. Not a very fast either.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, August 9, 2024
Thanks for sharing your feedback, Chris. We always like to hear from our customers and gain their insights. We see that you are reaching out concerning the Galaxy S24+. The Galaxy S24+ comes with QHD+, the highest screen resolution of a Galaxy smartphone. We would like to gather more information about what you are experiencing with the maps. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Check out the link attached for options to optimize your phone's battery life. For further assistance with your map, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Brenda
from Texas
Verified Purchase:Yes
Love the phone color and the ease of operation. Set up was easy and I am not very tech savy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Adi k
from Denver, co
Verified Purchase:Yes
Great phone , was very easy to do a trade witg my old phone !
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US