Customer reviews from Samsung US
Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Average customer rating
4.6
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
209
4 Stars
35
3 Stars
13
2 Stars
7
1 Star
7
92%of customers recommend this product.
(
179 out of
195)
Customer Reviews for Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Posted by: Michelle B
from Carteret, NJ
Expertise:Expert
Verified Purchase:Yes
I love my samsung S24 plus. Its easy and simple to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Princess
from New York
Expertise:Intermediate
Verified Purchase:Yes
So far it's a bomb phone. Like the battery life is very extensive and my pictures are amazing, even in the dark. I did have an issue with my text failing but I chalked that up to service and location. Right now I'm in love. I hope it stays that way as this is my first real "good phone" purchase. I usually buy the cheap crappy FE phone types.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Esther
from New York
Expertise:Intermediate
Verified Purchase:Yes
It looks quite basic, resembling a typical Android phone. Aside from the AI features and new additions, there's nothing particularly standout. The camera lenses could be made smaller, and the overall camera quality needs improvement. For a phone of its caliber, the camera performance should be significantly better.
Response from Samsung USBy Social Commerce, November 25, 2024
Thanks for sharing your thoughts on the Galaxy S24+ with us, Esther. Getting high-quality, professional photos with the Galaxy S24 Series is straightforward when you take advantage of its advanced camera features and apply some basic photography principles. Once you familiarize yourself with the camera settings and modes of the Galaxy S24, you can easily enhance your photography skills using innovative Camera AI features such as generative edit. We recommend checking out the link attached for tips to get the most out of your S24+ camera. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/explore/mobile/buying-guide/samsung-galaxy-s24-camera-specs-explained/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/explore/mobile/buying-guide/samsung-galaxy-s24-camera-specs-explained/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Jenna B
from Knoxville, TN
Expertise:Intermediate
Verified Purchase:Yes
I've been a loyal Samsung Galaxy lover for years, but I'm always hesitant about buying new because of the price. With my recent work demands ramping up, I decided to invest and I'm glad I did. Affirm made my monthly payments easy on my budget, and the new tools the s24+ offers are neat while still maintaining the overall Galaxy feel I've come to love. The color, although now covered by a sturdy case, is also gorgeous.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor battery, doesn't feel like an upgrade
on November 20, 2024
Posted by: Kmaie
from Connecticut
I upgraded from an A42 so expected the investment in the Galaxy model to be better than what I received. The battery life is actually less than my 3 year old A42, which is incredibly frustrating. Speed and usability are the same. The camera is great quality which feels like the only improvement.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, November 21, 2024
Thank you for reaching out to us, Kmarie. We always appreciate feedback from our customers. It seems you would like to share your experience with the Galaxy S24+, which features a smarter all-day battery designed to enhance your usage. With this intelligent battery, you can enjoy extended gaming, video watching, and personal time—offering an impressive battery life of up to 29 hours for video playback and up to 88 hours for music listening. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. Check out the links attached for options that should help increase your phone's battery life. If you continue to experience this, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Sidd R
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
Smooth, easy navigation and a great display of quality thanks to the high refresh rate
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Carlos R
from Florida USA
Expertise:Intermediate
Verified Purchase:Yes
This is probably my 6th Samsung device and I keep getting impressed every time. Easy old-to-new phone transfer; trade-in / financing options; enhanced specs and performance, and overall, a phone that I know I'll be able to use for multiple years. I keep my 5 star rating for Samsung!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: shniaor
Verified Purchase:Yes
I am really happy with this phone. Good camera works well and fast. But I would have expected better battery life
I would recommend this to a friend!
Written by a customer while visiting Samsung US