Customer reviews from Samsung US
Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Average customer rating
4.6 out of 5
4.6
(271 Reviews)
Open Ratings Snapshot
Rating breakdown 271 reviews
5 Stars
209
4 Stars
35
3 Stars
13
2 Stars
7
1 Star
7
92%of customers recommend this product. 
(
179 out of 195
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24+ 256GB (Unlocked) - Onyx Black
Customer Rating
5 out of 5
5
Galaxy Fold makes it easy for me to see and read
on December 2, 2024
Posted by: Jsharp
from Greensboro NC
Expertise:Intermediate
I love Samsung products. I would never change to other
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet!
on December 2, 2024
Posted by: Lusiana
Verified Purchase:Yes
Great size, great style.. Looks so good and works like a dream.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
S24Display dull, washed out, low contrast.
on December 2, 2024
Posted by: Thomas
from Pelham, AL
Expertise:Expert
Verified Purchase:Yes
I only wanted to replace my S20+ because it got a small crack in display.
I would not recommend this phone if you have an older galaxy device. My S20+ has a much more vibrant and higher contrast display. The difference watching the same video side by side with the 20+ and 24+ is very noticeable. The 24+ display is washed out with dull colors and the blacks are grey. Samsung says they are trying for more natural colors but I don't buy it. They went from a curved to flat screen and it's not good. I think it's hardware because if it was software they would have fixed it by now. I returned my S24+ and went with the OnePlus 12 which I would highly recommend.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy Social CommerceDecember 3, 2024
Thanks for sharing your candid feedback on the Galaxy S24+ with us, Thomas. We always love getting feedback from our customers. The Galaxy S24 features a 6.2" FHD+ display, while the S24+ boasts a 6.7" QHD+ display, providing even more screen real estate than ever before. Enjoy optimal color and contrast with Vision Booster, even on bright days. Additionally, our latest Vapor Chamber is larger than before, featuring an improved heat dissipation system to ensure you can game at peak performance. We noted your concerns regarding the display color on your Galaxy phone. Galaxy displays are not only stunning but also intelligent, as Samsung's adaptive Super AMOLED screen optimizes color range, saturation, and sharpness based on your activity. You can also customize the color settings to match your preferences. To adjust the display, go to Settings, tap Display, then Screen mode, and choose either Vivid or Natural; if you select Vivid, you can use the slider to adjust the color temperature and access Advanced settings for further manual adjustments. Please note that some adjustments may not be available if features like the Blue light filter, accessibility color filters, or Adaptive color tone are enabled. If the display still doesn't meet your needs, explore additional settings, as your Galaxy device also supports vision enhancements to improve usability. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy S24+ impresses on multiple area
on December 2, 2024
Posted by: Steve
from California
Verified Purchase:Yes
**Battery Optimization:**
One of the standout features of the S24+ is its remarkable battery optimization. Samsung has done an excellent job of balancing performance and efficiency, ensuring that you can navigate your day without constantly worrying about running out of power. With adaptive battery management, the device intelligently learns your usage patterns, extending overall battery life and allowing for all-day usage even with heavy tasks.
**Convenient Size:**
The S24+ strikes a great balance with its size; it's comfortably big enough to deliver an immersive viewing experience while remaining manageable for one-handed use. The sleek design and lightweight build make it easy to carry, ensuring it fits well in pockets or bags without feeling bulky. This attention to ergonomics sets it apart from other larger smartphones.
**Superb Camera:**
Photography enthusiasts will be thrilled with the S24+'s camera system. The advanced imaging technology, coupled with an array of features, produces stunning photos in various lighting conditions. The low-light performance is particularly impressive, making night shots vibrant and detailed. The camera's versatility, including options for wide-angle and macro photography, gives users the tools they need to capture every moment beautifully.
**Conclusion:**
In summary, the Samsung Galaxy S24+ excels in battery optimization, size convenience, and camera performance. It is a well-rounded smartphone that caters to both everyday users and enthusiasts alike, making it a top contender in the flagship market. If you're looking for a device that combines efficiency with high-quality photography and ease of use, the S24+ is definitely worth considering.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good.
on December 1, 2024
Posted by: LeaH
Expertise:Intermediate
Verified Purchase:Yes
So far I have been enjoying this phone. It does everything I need it to do and then some. Some of my favorite things so far are the long battery life, the different customizations I can do to make it my own, it is much faster than my last phone, the translations, the different ringtones, and the Tips app. I hope to have this phone for a while.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on December 1, 2024
Posted by: Josh
Expertise:Beginner
I recently purchased the Samsung Galaxy S24+ because of black friday. This phone is amazing from the battery life to the camera quality!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on November 30, 2024
Posted by: Steven
from Gainesville, FL
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Easy to use. Nice camera. I like the color.
Features
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible Device
on November 27, 2024
Posted by: Larry
from South Plainfield, NJ
Verified Purchase:Yes
Amazing phone. Significant upgrade from my S8+. Didnt realize what I was missing out on with a seven-year-old phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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