Customer reviews from Samsung US
Samsung - Official Wallet Case for Galaxy S24 FE - Black
Average customer rating
3.9
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
2
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for Samsung - Official Wallet Case for Galaxy S24 FE - Black
Posted by: Ann Dwight
from Delaware
Expertise:Intermediate
Verified Purchase:Yes
It is a nice case; it does a good job protecting the phone. I should have chosen a different color because the mint color collects the dust and gets dirty.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, October 8, 2025
Hello Ann Dwight,
Thank you for sharing how your Galaxy S24 FE Wallet Case fits into your daily routine. Your review reminds us why we do what we do. We understand the importance of keeping your case looking good and recommend wiping it occasionally with a lightly damp cloth to remove dirt buildup. We appreciate your feedback. Always innovating, Samsung.
-Ty
Samsung Support
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Thank you for sharing how your Galaxy S24 FE Wallet Case fits into your daily routine. Your review reminds us why we do what we do. We understand the importance of keeping your case looking good and recommend wiping it occasionally with a lightly damp cloth to remove dirt buildup. We appreciate your feedback. Always innovating, Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Steve
from Mt. Juliet TN
Expertise:Intermediate
Verified Purchase:Yes
Great item but hard to find as options for specific phones are not organized togetther!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Happy Samsung Customer
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Seems to be durable, yet flexible.
I love that there's pocket where I can keep my ID & frequently used cards + the window in the the cover (top corner) that shows the date, time & battery life remaining.
I love that there's pocket where I can keep my ID & frequently used cards + the window in the the cover (top corner) that shows the date, time & battery life remaining.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 29, 2025
Hi there Happy Samsung Customer,
It’s terrific that you can experience all the convenience of the Galaxy S24 FE Wallet Case. Having protection and keeping up with all your frequently used personal effects with simplicity makes it so easy. Having your phone case a wallet, you have all your important things in one spot. The Small Screen View lets you see notifications, play your favorite tunes, or answer your phone without opening your case. We hope you continue to enjoy the protection your Wallet Case offers. Thank you for the review. We appreciate you choosing Samsung!
-Ty
Samsung Support
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It’s terrific that you can experience all the convenience of the Galaxy S24 FE Wallet Case. Having protection and keeping up with all your frequently used personal effects with simplicity makes it so easy. Having your phone case a wallet, you have all your important things in one spot. The Small Screen View lets you see notifications, play your favorite tunes, or answer your phone without opening your case. We hope you continue to enjoy the protection your Wallet Case offers. Thank you for the review. We appreciate you choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: S24 FE
from Colorado
Verified Purchase:Yes
I like how the case works with the display. I didn't realize that it covers the cameras when you're trying to take pictures.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Freewilly916
from Sacramento California
Expertise:Intermediate
Verified Purchase:Yes
It's better than similar type for my Note10+ but it can still be improve.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Steve
from Virginia
Expertise:Expert
Verified Purchase:Yes
Major downgrade from my previous phone case (Galaxy S20 FE wallet case). This model has no magnetic closure, no screen protector on the front flap, and the materials used have an overall lower quality feel and look to them. I expected much better, and it is a shame that there are no better options.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
3
Response from Samsung USBy R&R, January 22, 2025
Hi Steve,
Thank you for reaching out and sharing your experience with your Galaxy S24 FE Wallet Case. Our goal is to provide our customers with phone protection that is not only stylish but also engineered to meet the needs of your device. We appreciate your feedback on how the case is working for you, and we will certainly look for ways to continue improving our products to ensure you receive the quality you have come to know and love. Thank you once again for contacting us, and for being a valued member of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for reaching out and sharing your experience with your Galaxy S24 FE Wallet Case. Our goal is to provide our customers with phone protection that is not only stylish but also engineered to meet the needs of your device. We appreciate your feedback on how the case is working for you, and we will certainly look for ways to continue improving our products to ensure you receive the quality you have come to know and love. Thank you once again for contacting us, and for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Honest Reviewer
from CA
Expertise:Intermediate
Verified Purchase:Yes
I bought this for my dad, and he really likes the case. His only complaint is that the card holder has just one slot, unlike the previous brand he used, which had multiple slots. Additionally, there's an opening on the side, which makes him concerned about potentially losing his card. Because of these issues, he has chosen not to use the card holder feature.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US