Putchased less than a year ago,volume button broke off,and case has split, Tried to submit warranty claim,Case not listed,contacted via help with claim form...no reply.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 21, 2021
Sorry about the wonky warranty attempt; not cool. But feel free to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help set things in motion for a brand-new warranty replacement Commuter Series Case!
Does exactly what it's supposed to. It's rugged but not chunky and the raised edges on the front protect the screen well. Love the dust covers for the charging and headphone ports.
I've had it for a month and no issues - easy to use, strong and not as bulky as i expected. sometimes it traps moisture which is a shame but my phone tells me so no damage is done. I'd love them to make a screen protector as well!