Customer Reviews for Staples - Remanufactured 120 Toner Cartridge Standard Yield Replacement for Canon 120 - Black
Customer Rating
1
defective cartridge
on March 25, 2024
Posted by: DENNIS D.
When I installed this cartridge the whole machine started shaking and there was a horrible rattling/grinding noise that I thought was breaking the machine. In addition it jammed the paper in the machine. When I put the old cartridge back in the machine it worked normally so the remanufactured cartridge was the problem. They're sending me a different one and I hope it works right.
This toner cartridge is leaving a grey line down every copy made. Took it out and re-installed still leaving a grey line. Won't do re-manufactured again
Response from StaplesBy July 20, 2022
Dear Jessica We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon 120 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
[This review was collected as part of a promotion.] I actually like the product. IT was long lasting and printed vivid colors. It didnt last as long as I wanted it to.
[This review was collected as part of a promotion.] The toner has great ink and color. The documents come out with a clean and neat appearance. I would use this toner again and will recommended to friends.