Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Average customer rating
4.7
(1,638 Reviews)
Rating breakdown 1,638 reviews
5 Stars
1,311
4 Stars
248
3 Stars
56
2 Stars
15
1 Star
8
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Customer Rating
5
Samsung Lets Me Make My Phone Actually Mine
on September 8, 2026
Posted by: WeaponizedPerception
[This review was collected as part of a promotion.] I chose Samsung again because apparently I have standards now, and one of them is refusing to carry a phone that looks and feels exactly like everyone else’s. The Galaxy S26 does everything I need it to do with ease, but what keeps me coming back is the insane amount of personalization Samsung allows. Between Good Lock, themes, layouts, fonts, widgets, lock screen options, and all the little settings tucked throughout the phone, I can make it work exactly how I want instead of adapting to whatever somebody else decided was “simple enough.”
It is also easy to navigate, easy to figure out, and somehow manages to have a ridiculous number of features without making me feel like I need an engineering degree to find them.
And yes, I am absolutely emotionally attached to being able to double press for my flashlight. It sounds tiny until you use it constantly, then suddenly every phone without it feels prehistoric.
The S26 is fast, smooth, intuitive, customizable, and genuinely fun to use. I like a phone that works for me, not one that expects me to work around it. That is why I chose Samsung, and why I keep choosing it.
It is also easy to navigate, easy to figure out, and somehow manages to have a ridiculous number of features without making me feel like I need an engineering degree to find them.
And yes, I am absolutely emotionally attached to being able to double press for my flashlight. It sounds tiny until you use it constantly, then suddenly every phone without it feels prehistoric.
The S26 is fast, smooth, intuitive, customizable, and genuinely fun to use. I like a phone that works for me, not one that expects me to work around it. That is why I chose Samsung, and why I keep choosing it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung does it again.
on September 7, 2026
Posted by: Disaden
[This review was collected as part of a promotion.] My last 2 devices were FE models that have always been well appointed and have served me well but after 4 years the battery life just isn't there. I chose the the S26 to get the full experience and I it doesn't disappoint. Battery lasts forever and its very responsive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Phone For Me
on September 7, 2026
Posted by: DennyH
[This review was collected as part of a promotion.] The Galaxy sS26 is perfect for me. I need a thin phone that fits in my back pocket and is easy to get in and out. The battery life is phenomena and even after heavy use, I still have at least 30% battery remaining at the end of the day.. The screen colors are vivid and extremely sharp in all lighting conditions. I've not once experienced any difficulty streaming video or data speed while connecting wirelessly on the road traveling.. The camera is super sharp and editing pictures is a breeze. Overall, this phone works perfectly for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S series is amazing
on September 7, 2026
Posted by: HollyPolly
[This review was collected as part of a promotion.] I chose the S26 because it has amazing features and camera and I had the S24 series and fell in love with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love the features
on September 7, 2026
Posted by: MzDenae
[This review was collected as part of a promotion.] I chose the Samsung S26 to upgrade from the SE10. The camera is great. The upgrade features are amazing. The upload and download speeds I really Love and the Battery life is simply amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Flagship
on September 7, 2026
Posted by: killschwill
[This review was collected as part of a promotion.] I chose the S26 for it's compact size, seemingly easy to replace battery and software longevity. Very powerful processor, great display and good cameras. Biggest downsides are battery life and missing features like an SD card slot and macro camera that these "premium" phones should all have. It's a shame everyone just accepts the downgrades and pays more for less. But corpo greed will always win.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone loses charge too fast.
on September 7, 2026
Posted by: 2bimbam
[This review was collected as part of a promotion.] "I chose." Found lots of satisfying things on/with this phone except, I put the phone to full charge at 80% however, it seems to drain fast, don't do much on it yet it's not keeping the charge for 12 hours, the most I'll give, this is find so disappointing.
Value
3
Response from Samsung USBy R&R Team, September 9, 2026
Hello 2bimbam, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are pleased to hear that you are finding features of your device you enjoy using every day. We have provided links to resources to help you maximize the battery life at your convenience. We have also shared a link to the Samsung Support Team toa ssist you if you believe your device is not operating as intended, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is pretty good.
on September 7, 2026
Posted by: Kitur12
[This review was collected as part of a promotion.] This phone is pretty good and slim easy to use battery last longer and app open quick. Thanks Samsung for this.
Value
5
Written by a customer while visiting Samsung US