Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Average customer rating
4.7
(1,643 Reviews)
Rating breakdown 1,643 reviews
5 Stars
1,313
4 Stars
250
3 Stars
56
2 Stars
15
1 Star
9
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Customer Rating
3
Bad or good
on April 7, 2026
Posted by: Leyley
[This review was collected as part of a promotion.] I really dont like that you can't use samsung messages. I do like the camera. some of features I dont like.
Value
3
Response from Samsung USBy R&R Team, April 8, 2026
Hi Leyley, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are pleased to hear that you are enjoying the camera of your new device. We have provided a link to the complete manual for your device to help you adjust the messaging settings to better align to your preferences, as well as discover the full capabilities and align the device to your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very fast
on April 7, 2026
Posted by: Roostersworld
[This review was collected as part of a promotion.] The features and responsiveness of the S26 is amazing and very fast. I use mine for everyday life , Bluetooth to my vehicle for music and the call capabilities. The camera takes amazing photos especially at night. I would definitely recommend this device to family and friends. The ai feature is also very helpful to me completing my daily tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy 26
on April 7, 2026
Posted by: Pball50
[This review was collected as part of a promotion.] This product has more features than you could expect. It may take me awhile to figure it amok out, but the phone and it's Galaxy AI are easy to use once you try the various features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is easy to use for a non tech person.
on April 7, 2026
Posted by: Shop2day
[This review was collected as part of a promotion.] No need to ask family for assistance in using phone. For someone who is non technical the phone and Ai is a awesome help
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Happy with my phone
on April 7, 2026
Posted by: RailfanRon
[This review was collected as part of a promotion.] I use my phone primarily for a camera set up for taking movie videos for editing and streaming. I even still use my old galaxy for a second camera and they work wonderfully, specially for the anti shake feature, it works well and saves me dearly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone it has great features.
on April 7, 2026
Posted by: Kingthurro217
[This review was collected as part of a promotion.] This phone is great all around I couldn't have picked a better phone and the AI feature is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone it's amazing
on April 6, 2026
Posted by: RoninCerberus
[This review was collected as part of a promotion.] Absolutely love the new Galaxy ai and I love how Samsung is able to connect with all of the other Samsung devices and be able to share information between the devices it's absolutely amazing how far this technology has come and I just can't wait to get even more Samsung things for my home I'm enjoying this new phone as well as my new 85-in Samsung TV and I have another 55-in Samsung TV in my bedroom we are definitely a Samsung house I cannot wait to feel my kitchen with more Samsung appliances as well I just really love how Samsung has always been a huge part of not just my life but my family's life is well!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of Access
on April 6, 2026
Posted by: HuggyK
[This review was collected as part of a promotion.] There is an incredible ease of access in the Galaxy 26 coming from my previous A03s. This is like comparing a pinto to a sports car. Now for comparison (I thought) the A03s was super fast and everything was there. Now I've found 20+ features unimaginable in the older phone. This is a beast!
Value
5
Written by a customer while visiting Samsung US