Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Average customer rating
4.7
(1,643 Reviews)
Rating breakdown 1,643 reviews
5 Stars
1,313
4 Stars
250
3 Stars
56
2 Stars
15
1 Star
9
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Customer Rating
5
The New Standard for Productive Elegance
on April 22, 2026
Posted by: ChrisWITIL
[This review was collected as part of a promotion.] The Samsung Galaxy S26 is a powerhouse that perfectly balances premium design with world-class intelligence. For any professional looking to streamline their workflow while staying inspired, this device is a total game-changer.
Design and Display
The S26 feels incredibly refined. With its vibrant display and slim bezels, the screen is expansive yet remains comfortable for one-handed use. The high peak brightness ensures that whether you’re reviewing a project schedule in bright sunlight or checking emails at a café, the clarity is unmatched.
Galaxy AI: Productivity Reimagined
The real magic lies in Galaxy AI. It transforms the device from a tool into a collaborator, making the daily routine more exciting:
Photo Assist: Editing is effortless. You can remove background distractions or adjust lighting with simple AI-driven commands.
Live Translate & Note Assist: Communication is seamless with real-time translation, while Note Assist summarizes long meetings into digestible bullet points in seconds.
Circle to Search: Finding information is faster than ever. Just circle anything on your screen to get instant results.
The Galaxy S26 is an upbeat, reliable, and incredibly smart companion. It doesn't just keep up with a busy lifestyle; it anticipates your needs and makes technology genuinely fun again.
Design and Display
The S26 feels incredibly refined. With its vibrant display and slim bezels, the screen is expansive yet remains comfortable for one-handed use. The high peak brightness ensures that whether you’re reviewing a project schedule in bright sunlight or checking emails at a café, the clarity is unmatched.
Galaxy AI: Productivity Reimagined
The real magic lies in Galaxy AI. It transforms the device from a tool into a collaborator, making the daily routine more exciting:
Photo Assist: Editing is effortless. You can remove background distractions or adjust lighting with simple AI-driven commands.
Live Translate & Note Assist: Communication is seamless with real-time translation, while Note Assist summarizes long meetings into digestible bullet points in seconds.
Circle to Search: Finding information is faster than ever. Just circle anything on your screen to get instant results.
The Galaxy S26 is an upbeat, reliable, and incredibly smart companion. It doesn't just keep up with a busy lifestyle; it anticipates your needs and makes technology genuinely fun again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra but smaller
on April 21, 2026
Posted by: Smasnug
[This review was collected as part of a promotion.] S26 ultra in a small package minus the 100 x zoom. On camera. (Who really needs that? )
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grab yours to feel in the groove!
on April 21, 2026
Posted by: Cheefa818
[This review was collected as part of a promotion.] I love unlocking new feautures on my Galaxy S26, everyday I'm learning something new. The pictures come out looking great and the keyboard is a 10!
Love my new phone!!
Love my new phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had.
on April 21, 2026
Posted by: HarlemsNocturnaljc69
[This review was collected as part of a promotion.] This phone has done everything as expected and more...im still learning about all of its features and capabilities, but without a doubt, the best phone that I've ever had so far. Galaxy AI is phenomenal and I'm enjoying it more and more as I play with it and use it for multiple things, even random, fun things, just to see what it will do. THANK YOU FOR A REMARKABLE PHONE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This new phone is making an old man in his 80's
on April 21, 2026
Posted by: Georgetheshoe
[This review was collected as part of a promotion.] Ai Galaxy phone is so easy to use and enjoy an old man in his eighties can actually use all the features and extras without having to take a night class to make it work. Nice work Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on April 21, 2026
Posted by: Tiffany
[This review was collected as part of a promotion.] I love this phone. What a major upgrade to where it was when I had the s10. Easy to use and I just love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice update for Samsung
on April 21, 2026
Posted by: LoveS26andAi
[This review was collected as part of a promotion.] I love my new Samsung s26 and all the new AI features. This phone is so fast it helps me get work done in no time! I dont stress since I upgraded to the s26. Bye bye lagging. Outdated phones are a thing of the past.
Value
4
Response from Samsung USBy R&R Team, April 21, 2026
Hi LoveS26andAi, thank you for your feedback on your Samsung Galaxy S26. We are so happy to hear that you are finding so many useful features on your device for your needs, and that you are finding this device fast during your usage. We have provided link to the full manual and the Samsung Support Team to help you maximize your experience while aligning the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best upgrade I've had in the Samsung l
on April 20, 2026
Posted by: MissJaCa
[This review was collected as part of a promotion.] I am not a fan of AI but I tried it with this phone and the experience surprised me.
Through it all, this is a very solid phone full of all the latest apps, etc with the ease of use Samsung is known for.
Through it all, this is a very solid phone full of all the latest apps, etc with the ease of use Samsung is known for.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hey MissJaCa, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We love hearing how much you are enjoying your new device, and that you are finding so many amazing features to integrate in to your usage. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US