Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Average customer rating
4.7
(1,645 Reviews)
Rating breakdown 1,645 reviews
5 Stars
1,315
4 Stars
250
3 Stars
56
2 Stars
15
1 Star
9
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 256GB (Unlocked) - Black
Customer Rating
4
Love it
on May 20, 2026
Posted by: Melissa5858
from Marion, Ky
It was easy. Got it in a few days. Definately worth it.
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on May 20, 2026
Posted by: MyCell
[This review was collected as part of a promotion.] My new cellphone was easy to learn and watching the tutorials made it simple. I have not used Galaxy AI yet and plan to do so as soon as I require such a useful tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on May 20, 2026
Posted by: MorFarAway
[This review was collected as part of a promotion.] I just got my S26 so not that deep into the innards yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 20, 2026
Posted by: Icewolfe
[This review was collected as part of a promotion.] Love how it works for work and games AI works wonders on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is user friendly.
on May 20, 2026
Posted by: SgtSprinkles
[This review was collected as part of a promotion.] My Samsung phone is very to use. The camera is improved so I have clearer photos and more editing options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New Upgrade
on May 20, 2026
Posted by: AMunoz
[This review was collected as part of a promotion.] Just purchased the new galaxy S26 256 gig, upgrading from the Samsung galaxy Note 8. The size is more comfortable out of the gate, and the battery lasts a lot longer although the Note 8 is almost 10 years old so not suprised. Other then that Id say it feels alot more snappy especially on some websites and even watching videos on youtube. I am still getting used to somethings as One ui 1.0 vs One ui 8.5 is a big difference. I am pretty happy with my purchase and with 7 years of updates Im sure this purchase will last me a good while.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not a huge upgrade from my S24
on May 20, 2026
Posted by: Jazzyladyd954
[This review was collected as part of a promotion.] Good for gaming, disappointed that the built-in privacy screen feature is missing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So easy to upgrade
on May 20, 2026
Posted by: Radarbarb
[This review was collected as part of a promotion.] This was the easiest upgrade yet! I was able to quickly transfer my old phone's data to this phone - it was seamless! No frustrating figuring out how to do anything on the S26! I was hesitant to upgrade but am so glad I did! The S26 is slick and the pictures are so clear! Highly recommend it!
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hey Radarbarb, thank you for your feedback on your Samsung Galaxy S26. We couldn't be happier to hear that this upgrade as been smooth and easy, and that you are having such a great inital impression of your device. We have provided a link to the Samsung Support Team if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US