Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 910XL (ST3YL65AN) - Black
Average customer rating
1.7 out of 5
1.7
(38 Reviews)
Open Ratings Snapshot
Rating breakdown 38 reviews
5 Stars
4
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
29
0%of customers recommend this product. 
(
0 out of 4
)
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Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 910XL (ST3YL65AN) - Black
Customer Rating
1 out of 5
1
Rejected by my HP printer
on October 30, 2026
Posted by: Debbie
I have a newer HP printer that rejected the Staples remanufacturedink cartridges. They look just like the HP brand, but my printer would not work when I installed them.
By Cartridge Support, October 30, 2026
Dear Debbie We are sorry to hear you are having issues with your remanufactured HP 910XL cartridge. This may be a defect, and we would like to assist you in resolving it. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
on October 20, 2026
Posted by: F. Gregory Walsh
Verified Purchase:Yes
When my HP printer rejects an ink cartridge, there's something terribly wrong...!!
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Don't get for HP OfficeJet 8015e printer
on April 19, 2026
Posted by: roy
Verified Purchase:Yes
Don't buy for HP OfficeJet 8015e printer
By Cartridge Support, April 22, 2026
Dear Roy Thank you for your review, we truly regret hearing that you are not completely satisfied with your cartridge. Our cartridges are remanufactured to perform to the same standard as the national brand. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank You.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Horrible Purchase
on April 3, 2026
Posted by: Brian
Ijust opened my ink cartridges and the black spilled all over myhands shorts and carpet. Horrible quality. The other cartridges triggered the printer to read the cartridges as altered and cloned and would not work. Horrible product.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Staples Remanufactured Black High Yield Ink Cartri
on March 19, 2026
Posted by: Laura M.
Verified Purchase:Yes
You have to override your printers software to allow for the Staples, brand cartridges, and that takes at least 20 minutes. Also one of the cartridges that I received last month was leaking in the sealed plastic container , and I had to take it back for replacement
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Not comparable to HP ink refills
on March 18, 2026
Posted by: Lynn S
Verified Purchase:Yes
Had to return both of the ones I purchased because my HP officejet printer would not load them as being 'defective or clones'
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Bad, very bad
on March 14, 2026
Posted by: Donna
Verified Purchase:Yes
Did not work in my printer, waste of money, do not buy.
No, I would not recommend this to a friend.
By Cartridge Support, March 16, 2026
We are sorry to hear you are not fully satisfied with your remanufactured 910XL cartridge. This may be a defect, and we would like to assist you in resolving it. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 so we can better assist you. Thank you.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Imposter?
on January 31, 2026
Posted by: Steve
Verified Purchase:Yes
I bought it because it was cheap and it didn't work; printer error "must use genuine HP ink."
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
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