Customer Reviews for Staples - Remanufactured Yellow High Yield Toner Cartridge Replacement for HP 202X (TRCF502X/STCF502X) - Black
Customer Rating
1
Really?
on January 21, 2021
Posted by: dianerider72
My shipment arrived today. When I opened the box I discovered it contained a used or previously returned cartridge. There was blue ink every where. Customer service is arranging for an exchange but this never should have happened to begin with. This was my first experience with this product and will be my last.
Response from StaplesBy January 25, 2021
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product
We have tried two of these toner cartridges and they both only last a few weeks even with minimal printing (less than 100 pages). We'll be going back to using HP cartridges which typically last at LEAST a few months.
Response from StaplesBy January 15, 2021
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 202X replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
A line of very small red dots appears on each page. Seems to be coming from drum inside cartridge. At half the price of HP cartridge I’m willing to accept it.
Works perfectly with my HP M281cdw laser jet printer and so much less than the HP brand. These are actual HP cartridges filled by Staples. These will be my go-to toner replacements!
Cartridge has a defect which creates a row of smudges on each page
on September 7, 2020
Posted by: KATHY P.
Verified Purchase:Yes
probably will not go the recycled route again.
Response from StaplesBy September 16, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
I bought all the Tru Red cartridges for an HP printer. They have preformed well are the correct fit for the printer. So far they are proving to be a good value.