Customer reviews from Staples
Staples - Remanufactured TN650 Toner Cartridge High Yield Replacement for Brother - Black
Average customer rating
3.6
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
20
4 Stars
14
3 Stars
5
2 Stars
7
1 Star
7
Customer Reviews for Staples - Remanufactured TN650 Toner Cartridge High Yield Replacement for Brother - Black
Customer Rating
1
Almost bought a new printer after using this
on February 4, 2026
Posted by: Randy
After installing this toner in my printer, the output had too much toner sprayed on the blank parts of the paper. I started pricing a replacement for my 20+year printer. Then instead, I replaced the toner unit with a new BROTHER toner unit. Problem solved. My paper is white and back to normal after printing.
Written by a customer while visiting Staples
Posted by: ANNMARIE J.
from Lafayette
Verified Purchase:Yes
Sewed black spots all over and had to replace it. I do not recommend
Response from StaplesBy A. L., October 20, 2025
Dear AnnMarie J. We are sorry to hear you are not fully satisfied with your remanufactured Brother TN620 cartridge. This may be a defect and we would like to assist you in resolving it. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
Written by a customer while visiting Staples
Customer Rating
3
printing very light.
on January 19, 2022
Posted by: COLTOM T.
printing very light.
Response from StaplesBy January 21, 2022
Dear Coltom Thank you for your review. We regret hearing you are having printing issues with your Tru Red™ Brother TN650 replacement cartridge. You can reach our Tru Red support team at 1-877-228-3128 if you need any assistance with your product. Thank you
Written by a customer while visiting Staples
Customer Rating
5
TRU--RED
on January 11, 2021
Posted by: LOUIS R.
SEEMS TO BE WORKING FINE. MY FIRST EXPERIENCE WITH TRU-RED TONER.
Written by a customer while visiting Staples
Customer Rating
3
Not sure yet
on August 3, 2020
Posted by: C.C.
Everything thing is working fine but just a week after replacing the toner drum the machine is asking to replace the drum again. This was my concern about ordering a refurbished drum. Hopefully it keeps working.
Written by a customer while visiting Staples
Customer Rating
2
Ink is faded
on June 28, 2020
Posted by: KARL S.
I tried this cartridge and the ink is not as dark as the OEM. Not Good.
Response from StaplesBy July 2, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5
excellent cartridge
on April 22, 2020
Posted by: KUMARESAN S.
Working cartridge well I this is my first time order.
Written by a customer while visiting Staples
Customer Rating
4
on March 22, 2020
Posted by: J.D.
Toner cartridge showed a little wear but fit printer. Now just waiting to see how many copies I get out of it
Written by a customer while visiting Staples