I went into maintenance mode test page troubleshooting says pattern means “not original Brother cartridge “. I replaced with a new Brother cartridge and problem disappeared.
Response from StaplesBy September 22, 2025
Dear Steven H. Thank you for your review. You can bypass this error message and continue to print even with this error message. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
Repeatedly got “add toner” after replacing with the remanufactured cartridge. Maybe it works in some cases but not in my L3770CDW.
Response from StaplesBy September 2, 2025
Dear Troy B. You can hit bypass and continue to print. We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
I was concerned about a remanufactured cartridge but it works fine saves money and I like recycling.
Response from StaplesBy August 26, 2025
Dear Jay S. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
After installing there were streaks on the pages. I tried cleaning the cartridge drum and corona wire but it didn't help. So I replaced the cartridge and the printing was fine.
Response from StaplesBy August 26, 2025
Dear Jay S. We are sorry to hear you are not fully satisfied with your remanufactured Brother TN227 cartridge. This may be a defect and we would like to assist you in resolving it. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
I was concerned about a remanufactured cartridge but it works fine saves money and I like recycling.
Response from StaplesBy August 26, 2025
Dear Jay S. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
I was concerned about a remanufactured cartridge but it works fine saves money and I like recycling.I was concerned about a remanufactured cartridge but it works fine saves money and I like recycling.
Response from StaplesBy August 26, 2025
Dear Jay S. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
So far I have been very pleased with the savings and the product. Color is just as vibrant as if it were not remanufactured.
Response from StaplesBy June 12, 2025
Dear Leticia T Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.