Customer reviews from Staples
Staples - Remanufactured High Yield Toner Cartridge Replacement for HP 30X (STCF230X) - Black
Average customer rating
3.7
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
20
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
10
Customer Reviews for Staples - Remanufactured High Yield Toner Cartridge Replacement for HP 30X (STCF230X) - Black
Posted by: JENNIFER M.
Verified Purchase:Yes
Smears ink EVERYWHERE and continues to say out of toner
Written by a customer while visiting Staples
Posted by: BRADLEY W.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The cartridge was a recycled HP body so my printer didn't throw errors of a non-HP product installation. The only downside was the toner was everywhere when I opened the box I had to clean it multiple times to get the lines off my prints. Once I cleaned everything up its like having an OEM cartridge in the printer.
Written by a customer while visiting Staples
Posted by: CHERYL A.
Verified Purchase:Yes
Our printer would not accept this cartridge when we installed it and therefore could not use it. I had to return it.
Response from StaplesBy Cindy, January 23, 2024
Dear Cheryl We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples
Customer Rating
1
Does Not Work - Print Out Smears Paper with Ink
on December 23, 2023
Posted by: Staples Remanufactured Toner
We want to return this print cartridge and get refund. This Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for HP 30A (TRCF230A/STCF230A) damaged my print outs.
Response from StaplesBy Cindy, December 26, 2023
We truly regret hearing that you had issues with your Staples HP 30A replacement cartridge. This is not the norm for our products and does sounds like a possible defect. We hope you will give us another try in the future. Please know you can always visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you
Written by a customer while visiting Staples
Posted by: STEPHEN K.
Verified Purchase:Yes
It is unusable. I contacted Tru Red and got a recording. Now I am stuck without a printer cartridge.
Response from StaplesBy January 7, 2022
Dear Stephen We are sorry you are experiencing a problem with our HP 30X Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that they can assist you in resolving any issues you are experiencing with the product. Thank you
Written by a customer while visiting Staples
Posted by: PETER V.
Verified Purchase:Yes
IT ONLY LASTED A COUPLE OF DAYS BEFORE IT SAID TONER LOW.
Written by a customer while visiting Staples
Posted by: ATHYNA S.
Verified Purchase:Yes
The ink does well and fits great however it leaves black marks on the right side of the paper. It is very noticeable and if I was printing forms for a presentation then it would be no good however the price is great.
Written by a customer while visiting Staples
Posted by: DEREK
Verified Purchase:Yes
Shows as low toner on my printer after putting in the new cartridge. Annoying because I have to click okay constantly to the notification that the toner is low. Prints well despite this so I can deal with the hassle for cheaper ink.
Written by a customer while visiting Staples