Customer reviews from Staples
Staples - Remanufactured 128 Toner Cartridges Standard Yield Replacement for Canon 128 (2-Pack) - Black
Average customer rating
3.9 out of 5
3.9
(88 Reviews)
Open Ratings Snapshot
Rating breakdown 88 reviews
5 Stars
48
4 Stars
12
3 Stars
9
2 Stars
5
1 Star
14
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Customer Reviews for Staples - Remanufactured 128 Toner Cartridges Standard Yield Replacement for Canon 128 (2-Pack) - Black
Customer Rating
2 out of 5
2
Poor quality
on April 5, 2025
Posted by: MARK T.
Verified Purchase:Yes
This is the first time I bought the Staples brand and it's not good at all. The print just isn't very clear. It's like not enough toner is sticking to the paper so lines and text come out too light and with rough edges that I'm not used to from my printer. If you don't care about print quality the price is great.
Response from StaplesBy June 9, 2025
Dear Mark T. We are sorry to hear you are not fully satisfied with your remanufactured Canon 128 cartridge. This may be a defect and we would like to assist you in resolving it. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
works well
on July 17, 2024
Posted by: CYNTHIA W.
Verified Purchase:Yes
a great replacement toner. All of my documents have printed well. Great value.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Canon 128 cartridge
on July 8, 2024
Posted by: L. W.
Verified Purchase:Yes
Remanufactured but works as well as new one and less expensive.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
i like it!!!
on March 27, 2024
Posted by: DANNY F.
Verified Purchase:Yes
[This review was collected as part of a promotion.] it's a great product. works like the original but cheaper in price. what's not to like.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Order for Yield Toner very good quality. Thank you.
on February 7, 2023
Posted by: JOANIE M.
Verified Purchase:Yes
Happy with my new toner. Thank you.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Remanufactured
on March 28, 2022
Posted by: H.K.
Verified Purchase:Yes
It did not last long faded too quickly did not give me 1000 pages.
Response from StaplesBy April 1, 2022
Dear Hazel We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon 128 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Tru Red replacement
on March 17, 2022
Posted by: MICHAEL B.
Verified Purchase:Yes
After one ream the printer is already telling toner cartridge needs replacement
Response from StaplesBy March 21, 2022
Dear Michael We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon 128 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Toner cartridge
on December 23, 2021
Posted by: MIKE H.
Verified Purchase:Yes
Easy to replace love this machine
Response from StaplesBy December 29, 2021
Dear Mike Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Written by a customer while visiting Staples
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