This is the first time I bought the Staples brand and it's not good at all. The print just isn't very clear. It's like not enough toner is sticking to the paper so lines and text come out too light and with rough edges that I'm not used to from my printer. If you don't care about print quality the price is great.
Response from StaplesBy June 9, 2025
Dear Mark T. We are sorry to hear you are not fully satisfied with your remanufactured Canon 128 cartridge. This may be a defect and we would like to assist you in resolving it. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
It did not last long faded too quickly did not give me 1000 pages.
Response from StaplesBy April 1, 2022
Dear Hazel We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon 128 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
After one ream the printer is already telling toner cartridge needs replacement
Response from StaplesBy March 21, 2022
Dear Michael We truly regret hearing that you're not completely satisfied with your Tru Red™ Canon 128 replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Dear Mike Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.