Customer reviews from Staples
Staples - Remanufactured Tri-Color High Yield Ink Cartridge Replacement for HP 64XL (TRN9J91AN/STN9J91AN) - Cyan
Average customer rating
4.2
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
91
4 Stars
23
3 Stars
6
2 Stars
5
1 Star
15
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Staples - Remanufactured Tri-Color High Yield Ink Cartridge Replacement for HP 64XL (TRN9J91AN/STN9J91AN) - Cyan
Customer Rating
5
Works Great
on June 10, 2025
Posted by: J.D.
[This review was collected as part of a promotion.] The remanufactured cartridge worked just as well as the regular HP cartridges that come with my HP subscription. Installation into my Hp Envy was the same and just as simple. It will be interesting to see how long this cartridge lasts vs the original. Please note that I tested this product as a part of the Stellar Product Testing Panel and did not pay for this item.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Great for everyday use
on June 10, 2025
Posted by: L.D.
from Hendersonville
[This review was collected as part of a promotion.] This cartridge is easy to install and works perfectly! It seems to last a while so far with all the printing I’ve done and the quality is great. It works just as well as the original brand too! I received this product through Stellar product Testing Panel and would definitely recommend it!
Response from StaplesBy June 12, 2025
Dear Lauren D Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Great for printing school worksheets
on June 10, 2025
Posted by: S.R.
[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel and I was so excited. I homeschool my child and I am constantly printing worksheets for her. The installation process was similar to any other ink cartridge however I did have to take it out and put it back in because my printer didn’t detect it the first time. Once it was put in properly this cartridge worked just as well as the ink cartridge I originally use. What I liked most about this product is that I have printed approximately 200 pages and it is currently half way full. Every page I printed the ink was well pigmented and didn’t smear. I would definitely recommend this cartridge to a friend.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
1
HP Blocks third party ink cartridges
on June 10, 2025
Posted by: B.B.
from Santa Barbara
[This review was collected as part of a promotion.] After failed attempts to get this Staples Remanufactured ink cartridge to work with my HP Tango printer I took to the internet for assistance and discovered that HP installs firmware specifically designed to block third party ink using non-HP chips to protect it's intellectual property. I'm not going to look in to downloading drivers to downgrade my printer and other such methods i've come across for fear of bricking my printer. So sadly I am unable to use this ink cartridge and certainly wouldn't recommend it to anyone for obvious reasons. I received this printer ink from the Stellar Product Testing Panel.
Response from StaplesBy June 12, 2025
Dear Bethan B Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 64XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
Written by a customer while visiting Staples
Customer Rating
5
Surprisingly good
on June 10, 2025
Posted by: I.T.
[This review was collected as part of a promotion.] I won’t lie I have always been reluctant to buy remanufactured ink cartridges so when Stellar offered to send me one in exchange for a review I jumped at the chance. Getting to try something that could save me tons of money in the long run is a no brainer. Starting out with the packaging - pretty nondescript but I was a little taken aback by the internal silver package because it looked like I could have done a better job packaging it myself. No matter everything seemed legit within. It was easy to install (just like a genuine name brand ink cartridge) and it had great print quality. We’ll see if it has the longevity of the brand name ink cartridge but I’d say they’re worth buying as you’re going to save yourself so much money without sacrificing quality.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Convient and environmentally friendly
on June 10, 2025
Posted by: B.N.
from Oxford
[This review was collected as part of a promotion.] I received the staples remanufactured black high yield ink cartridge from the stellar product testing panel and I was pleasantly surprised. The packaging was simple and installing it was as easy as any other replacement cartridge. The print quality of this ink was great. I loved that the quality was there and the fact that it is remanufactured meaning less waste is my favorite aspect of this product. I will definitely look into purchasing for future use.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Posted by: SUSAN B.
Verified Purchase:Yes
Disappointed. The cartridge will not align properly in my printer. Probably will not purchase the remanufactured cartridge again.
Response from StaplesBy June 9, 2025
Dear Susan B. Thank you for your review. We truly regret hearing that you are not completely satisfied with your cartridge. We are sorry to hear you had an issue aligning your cartridge correctly in your printer. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank You.
Written by a customer while visiting Staples
Posted by: RETHA C.
from Peabody
Verified Purchase:Yes
They are satisfactory. The black is fine the tricolor colors are not as vivid as HP's new cartridges. I have not received the Hallmark software program ordered at the same time as the cartridges! When can I expect arrival?
Response from StaplesBy June 9, 2025
Dear Retha C. Thank you for your review - We are sorry that the tricolor was not satisfactory for you. We would like to assist you in resolving it. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
Written by a customer while visiting Staples