Big problem. Loose black ink powder loose on cartridge and in package - got all over my hands and pants leaving black stains What remedy do you have?
Response from StaplesBy June 8, 2022
We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 305A replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Dear Henry Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
I've always been a stickler about not ordering remanufactured toners having lived through many ruined printers as a result. All of my HP toners have now been replaced with True Red in my color laser and the quality seems as great as ever. Fingers crossed it continues!
Of course my printer gave me grief flashing "this is not an HP cartrdige" in my face. It finally settled down and accepted it. The test page was great and I've had no problems. Highly recommend.
It works! Be prepared when you are replacing using Tru Red there was some toner on the outside of the the cartridge. There is even more when you are removing the plastic strip before inserting.