Couldn’t load toner. Had help from TruRed and didn’t work. Ordered Bro toner and loaded without a problem!. Will NOT buy Tru Red again!! Cost me 3 days without a printer!
Response from StaplesBy February 1, 2021
Dear Roger Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
The product immediately malfunctioned and the customer service was the worst I have had in years (and I recently went to the DMV).
Response from StaplesBy January 20, 2021
Dear Brook Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge and apologize for your disappointment with the customer service representative. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.