Customer reviews from Staples
Staples - Remanufactured 414X Toner Cartridge High Yield Replacement for HP 414X - Cyan
Average customer rating
3.3
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
14
4 Stars
4
3 Stars
0
2 Stars
3
1 Star
10
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Staples - Remanufactured 414X Toner Cartridge High Yield Replacement for HP 414X - Cyan
Customer Rating
1
Printer rejects the cartridge
on January 25, 2026
Posted by: jik
There's not a single word in the product description here to tell you that if you try to put this cartridge into an m479fdw printer with current firmware, the printer will block the cartridge.
In other words, when this page claims that this cartridge is compatible with this printer, it lies.
There's a sticker on the bag the cartridge comes in telling you to disable automatic firmware updates, which is a non-starter; updates are needed for security fixes. And in any case by the time you see the sticker on the bag you've already bought the thing, eh?
In other words, when this page claims that this cartridge is compatible with this printer, it lies.
There's a sticker on the bag the cartridge comes in telling you to disable automatic firmware updates, which is a non-starter; updates are needed for security fixes. And in any case by the time you see the sticker on the bag you've already bought the thing, eh?
Written by a customer while visiting Staples
Posted by: RODIL C.
Verified Purchase:Yes
i buy this for my printer try to save money surprise a soon install new toner printer says low level on toner this supposed come full level
Response from StaplesBy June 9, 2025
Dear Rodil C. Thank you for taking the time to write a review. Based on the version of cartridge you purchased this does not include the low toner level. Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Posted by: PAT K.
Verified Purchase:Yes
This was one of four cartridges I ordered and two have not yet arrived. I plan to change out all four units at the same time so I have not tried the yellow.I am still waiting for magenta and cyan.
Written by a customer while visiting Staples
Posted by: AL
Verified Purchase:Yes
Worked perfectly with my Laserjet Pro MFP M479. While the printer gave me a warning that quality may not be guaranteed when using non-HP toner cartridges the output so far has been great and I'm very happy I was able to save more than $450+ for all 4 cartages.
Response from StaplesBy Cindy, November 8, 2023
Dear Al Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128
Written by a customer while visiting Staples
Customer Rating
1
** DO *NOT* PURCHASE!!! **
on August 27, 2023
Posted by: disgruntled
I should have listened to the other reviews saying the HP printer would reject this cartirdge. ** NOT COMPATIBLE!!! ** Every printer override setting still will not allow printing even black and white. STAY AWAY FROM THIS PRODUCT!
Response from StaplesBy Cindy, November 3, 2023
We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Written by a customer while visiting Staples
Posted by: LYNDA B.
Verified Purchase:Yes
The color is washed out so doesn't print well! I will not buy again!!!
Written by a customer while visiting Staples
Posted by: LYNDA B.
Verified Purchase:Yes
There is a hole in the bar that spreads the toner so I have a line of blue dots going up all my pages. It also doesn't seem to print well. I won't be ordering manufactured again!!!
Written by a customer while visiting Staples