Customer Reviews for LG - 52" UltraGear evo G9 5K2K 240Hz 1ms FreeSync Premium Gaming Monitor with DisplayHDR 600 (HDMI 2.1, DP 2.1, USB-C) - Black
Customer Rating
1
A MASSIVE dissapointment. Quite the DUD
on April 29, 2025
Posted by: Rockstar345
from chicago, IL
I am so dissapointed in this monitor. I have a loaded PC that can run anything. First of all, the color out of the box was not calibrated great. When I finally got that done, I was really dissapointed with the refresh rate flicker. I did all the tricks and checked every troubleshooting topic. As I type this thing fliickers once about every 10 seconds. My Asus 5090 is fine, my board is fine, everything is updated. I am RUNNING to the store tomorrow to return this monitor. Why didn't you wait LG until you could do 240 hz on a DP 2.1 UBHR 20? Where is the QD Led screen. SOOOO MANY THINGS have gone wrong in less than 3 days. Going with the MSI MPG322URX, while I'm going down in size I know that i won't have to worry and the display will be worth just as much as the GPU running it, which this is not. I own all LG Oled tv's and I thought this woudl be better.
Pros: Quality, Features/Settings, Performance
Quality
1
Features
1
Value
1
Response from lg.comBy LG Digital Care Team, May 1, 2025
Hey there! We appreciate you sharing your experience with us about your LG UltraGear Monitor. Our goal is always to ensure you have the best gaming experience whenever you use your monitor, and your feedback helps us to improve. We'll be sure to share your words with our teams so we can work towards making that a reality. Our doors are always open for you if you ever need help with your LG TVs on social media at @LGUSSupport. We're here for you! *Josh
This monitor is being intentionally held back in maximum brightness in HDR during the 10% APL highlights. The Windows HDR calibration tool clips/maxes out at ~600 nits instead of around 800 nits. PG32UCDP monitor is able to achieve 800 nits in the 10% APL. In addition, vignetting is turned on by default and should not be on at all. This monitor needs a firmware, asap, to address low HDR brightness and to permanently disable CPC/vignetting.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Digital Care Team - Diego, April 27, 2025
Hey there. It sounds like you've got some very specifics about the HDR performance your monitor. We understand you're looking for a firmware update to address these points. We want to make sure your feedback gets to the right team. Could you please send us a private message on social media @LGUSSupport with the model number of your monitor and any specific firmware version you are currently running? We look forward to connecting and learning more about your experience. ^ Diego
This is the best monitor I have ever used. In a desktop setting, everything is crisp and clear. I have a fairly deep desk so I don't have to crane my neck. I use HDMI 2.1, which works for me. Not sure why people even bother to use DP 2.1 when HDMI 2.1 works perfectly well for this style of display.
In games, holy crap. This thing rules. Playing games at 5k 165hz is an incredible experience. Add the HDR to it and it's even better. Baldur's Gate 3 never looked so good. I can't really tell the difference between 165 and 330 in games like rocket league, so I don't really bother with the dual mode, although that might be a selling point for some. The only criticism I've seen of the dual mode is that it does not perfectly scale, which it should be able to; going from 5120x2160 to 2560x1080 should mean that the pixels scale perfectly, but there is some fringing. See Optimum's review on youtube for more details.
Pros: Quality, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG Digital Care Team, May 6, 2025
The best LG monitor for the best games! Nothing beats playing a great game like Baldur's Gate 3 like enjoying the lush wilderness of Act I, or even admiring the darker themes in Act II. We know that immersion is next level, and it makes you feel like you're actually in Faerun! We also appreciate you sharing your feedback with us about the dual-mode feature, and we'd be happy to offer this link (https://tinyurl.com/234h56zn), which may improve its picture quality, even if by a little. We'd love to hear what else you've been enjoying about your monitor on social media at @LGUSSupport. Looking forward to hearing from you! ❤*Josh
DisplayPort 2.1 in HDR does not work !!! Support says you need to configure something in the settings. Are you serious ??? For this money, everything should work for me without any headache!
Quality
1
Features
1
Value
1
Response from lg.comBy LG Digital, April 22, 2025
Thanks for leaving us a review Vitalii_Korets! Getting your monitor configured properly ensures the best performance for entertainment, work, or home use, and we’re happy to provide guidance! First, check that your DisplayPort version is set to 1.2 by navigating to the Monitor Settings Menu. If you’re using Windows, enable HDR in your Display Settings, and make sure your graphics card is HDR-compatible and properly configured. Updating your graphics drivers can also help prevent potential issues. Lastly, restart your monitor after making these adjustments to ensure everything is applied. If you need further assistance, send us a DM through social media @LGUSSupport with your contact details, and we’d be happy to take a closer look! 💙 ^Anthony
Fantastic monitor that checks all of the boxes. Great image quality, high refresh rate, multiple resolution options and features, 1300 nit peak HDR, large format, and amazing PPI. Incredibly immersive for gaming, and the built in split screen and multi input options are great for productivity. My only concern was the 800r curvature, but when you're sat in front of the monitor, it just wraps around your field of vision and the curve isn't noticeable. Highly recommended. Best monitor on the market currently as of Q1 2025 hands down.
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Joslyn, LG Digital Care Team, April 22, 2025
Thank you for the fantastic review! We’re beyond excited to hear that your LG monitor is ticking all the boxes—from stunning image quality and refresh rate to productivity-boosting features like split screen and multi-input. We know 800R curvature can sound a bit intense on paper, so it’s awesome to hear it melts away when you're in the zone, delivering that ultra-immersive feel—especially for gaming! Thanks for sharing your experience, and if you ever want to show off your setup or have questions, we’re just a message away @LGUSSupport. Cheers to gaming on and staying productive! ^Joslyn
Incredibly immersive monitor. The 800r curve is incredible as it wraps arounds your field of view. Definitely an improvement over the G9 oled I had. My only complain it's the matte coating it's definitely not as good as a glossy one, and it's a bit blurry in light colors (looking at the sky in games).
Other than that it's an amazing monitor, I just wish it was glossy.
Response from lg.comBy Joslyn, LG Digital Care Team, April 22, 2025
Thanks for the awesome review, Frankie! We’re thrilled to hear you're loving the immersive experience of the 800R curve—it's designed to pull you right into the action, and it’s great to hear it's a standout upgrade for you. We'll be sure to pass along these insights to our team so we can continue to innovate and improve future models. If you ever want to share more about your setup or gaming experience, we’d love to hear from you @LGUSSupport. Cheers! ^Joslyn
Love this thing. Replace two monitors with this and will never look back.
Pros: Quality
Quality
5
Features
5
Value
4
Response from lg.comBy LG Digital Care Team, April 21, 2025
Hi there. Thank you for sharing your love for the LG monitor! 🎉 It's awesome to hear you've swapped out two monitors for this beauty and never looked back. For more feedback or questions, private message us on social media @LGUSSupport . Enjoy your screen time with your new LG monitor! 🖥️✨ ^David
Allow us to permanently disable CPC/Vignetting on the monitor. When going in the service menu and turning off CPC, you get a HUGE brightness boost on the edges of the screen, however once you turn off the monitor the vignetting is back, forcing you to go back into the service menu to disable it... There's absolutely no reason why vignetting should be enabled on the monitor by default.
Quality
1
Features
1
Value
1
Response from lg.comBy LG Digital Care Team, April 22, 2025
Hey there! We appreciate you sharing your feedback with us about your LG monitor. Our goal is always to provide you with an immersive experience whenever you use your monitor, including having its picture and brightness the way you want. We'll be sure to share your thoughts with our teams so we can continue to improve future products and give you that experience. We'd love to hear any other suggestions you have on social media at @LGUSSupport. We hope to hear from you soon! *Josh