Customer reviews from lg.com
LG - 32" UltraFine 4K UHD HDR10 Monitor with Built-In Speakers - 32UR500K - Black
Average customer rating
4.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for LG - 32" UltraFine 4K UHD HDR10 Monitor with Built-In Speakers - 32UR500K - Black
Customer Rating
4
It could have been better.
on August 15, 2025
Posted by: Ololoshevich
+ The backlight is uniform across the entire screen area, no highlights or dark spots. Excellent uniformity of shades.
- Everything is fine in statics. But there is strong ghosting in motion:
Turquoise/white text fades in motion on a black background.
The borders of gray windows are blurred in motion on a black background (I will attach a video).
The borders of gray windows are blurred in motion on a black background (I will attach a video).
The "Response Time" settings do not solve the problem. I hope LG will do something about it (update the firmware?).
+ Awesome flexibility of settings and software:
Brightness and contrast are adjustable in a wide range.
The main menu of the monitor has everything. From ready-made modes to fine adjustment of the saturation of individual shades.
There is DDC/CI support. Brightness, contrast, switching to sleep and turning off the monitor are controlled from Windows by third-party programs.
Response from lg.comBy LG Digital Care Team, August 21, 2025
Hey there! Thanks for sharing your detailed experience with your new LG monitor. We’re glad to hear you’re enjoying the uniform backlight, flexibility of settings, and software features. For the ghosting you described, please ensure you’re using a certified HDMI or DisplayPort cable, and double-check both the video cable and power cord for any signs of damage or loose connections. A secure and high-quality connection can often make a noticeable difference in performance.
If you still need help, you can reach us through one of our contact channels at https://spr.ly/6425fxqSv or by emailing us at lgdigitalcare@lg.sprinklrsupport.com! Be sure to include your model number and contact info, and we’ll gladly help out more! *Joseph
If you still need help, you can reach us through one of our contact channels at https://spr.ly/6425fxqSv or by emailing us at lgdigitalcare@lg.sprinklrsupport.com! Be sure to include your model number and contact info, and we’ll gladly help out more! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
Great Product
on August 4, 2024
Posted by: Pro and Kathy
Totally happy with this product...clarity, sound, size all perfect!
Response from lg.comBy LG, April 17, 2026
Hi, Pro and Kathy. Thank you for sharing your experience with your LG Monitor (32UR500K‑B) model. It’s great to hear you’re totally happy with it — the clarity, sound, and size all working perfectly together, really make this model shine. That 4K UHD display is designed to bring out crisp detail, and it’s wonderful to know it’s meeting your expectations across the board. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com