Customer reviews from Philips Home Appliances
Philips - 5000 Series Dual-Basket Airfryer with Steam - Silver
Average customer rating
4.9 out of 5
4.9
(32 Reviews)
Open Ratings Snapshot
Rating breakdown 32 reviews
5 Stars
28
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
12 out of 12
)
Best Buy Privacy Policy
Customer Reviews for Philips - 5000 Series Dual-Basket Airfryer with Steam - Silver
Customer Rating
5 out of 5
5
The air fryer upgrade you have to make!
on May 20, 2025
Posted by: natalieg343_3097
[This review was collected as part of a promotion.] I cannot say enough how much I LOVE this product! We upgraded from a basic cosori air fryer, and as a mom of three I’m sure you can imagine how much use it gets in our home. I love the feature of the dual baskets, it makes preparing meals for my family a breeze to be able to have two items going at once that have to be cooked at different times and temps. The steamer option is absolute game changer! I couldn’t wait to try it as it was my favorite feature of the product and it absolutely did bit disappoint, my veggies turned out absolutely perfect. This product is also SO quiet. My old one actually sounded like an airplane take off so I was so happy at how discrete this was. The instructions are clear and easy to use and everything comes apart simply to make washing a breeze!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5 out of 5
5
Perfect chicken wings!
on May 18, 2025
Posted by: jacobl23_9670
[This review was collected as part of a promotion.] I love this air fryer. It’s far superior than others I have had. I cooked some potatoes and some chicken wings and both turned out amazing. The wings had just the right amount of crisp to it and the steam option made sure they did not dry out.
I find the self clean option pretty useful. I wouldn’t say it fully cleans it, but it helps loosen up all the grease and stuff stuck to the pans. A light sponge wash is necessary after air clean. The only downside is that the smaller tray does not have the self clean option. I find the good spray from the faucet gets a lot of the junk off though.
Both the small and larger trays work extremely well. You can set both to different temps if you want. It’s a huge bulky thing, but I believe it’s worth the space it uses up. Way more meals will be cooked in this than previous air fryers I’ve had!
Written by a customer while visiting Philips Home Appliances
Customer Rating
4 out of 5
4
Love it
on May 16, 2025
Posted by: trinah85_6971
[This review was collected as part of a promotion.] I wish the sides where the same size because one side does multiple things and the other just does air fry but it holds all we need for a family of 3. Cleaning is a breeze. Feels strong and sturdy.
Written by a customer while visiting Philips Home Appliances
Customer Rating
5 out of 5
5
My Kitchen MVP! Didn’t Know I Could Love an Applia
on May 13, 2025
Posted by: modestandnatural_7131
[This review was collected as part of a promotion.] I can not live without the Philips Dual Basket Airfryer! I’m a wife and mom of 4, and this gadget has truly changed the way I cook during the week. I use it pretty much every night; from meats like chicken and salmon to veggies like potatoes and broccoli, it cooks everything perfectly. Reheating leftovers is super easy aswell and they actually taste great somtimes even better!
What I love most are the dual compartments. I can cook two different things at the same time without mixing flavors. It saves me so much time and keeps dinner stress-free. The controls are simple to use, and clean-up is fast, which is a huge plus when you have kids running around or just super busy days.
The design is beautiful and sleek. I absolutely love it sitting on my countertop because it adds an aesthetic appeal to my kitchen.
Quick Tip: Make sure to clean the air fryer before the first use, and be patient during the first few cooking sessions. Like many new appliances, there’s a slight material smell that can affect the taste of food early on. My husband actually noticed it right away! To be safe, I recommend running a few test cycles with smaller portions or less important meals at first. After a few uses, the taste disappears, and it works like a dream!
If you’re juggling family life and / or need a helping hand in the kitchen without compromising on flavor and texture! This is it. Highly recommend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5 out of 5
5
Awesome steam and air fry!
on May 7, 2025
Posted by: kaleyt10_7566
[This review was collected as part of a promotion.] Steam and air dry function worked perfectly for Brussels sprouts! Just have to make sure the appliance is pulled away from the wall so the steam doesn’t go all over your backsplash.
Cooks regular air fry foods perfectly - like French fries, tots, chicken nuggets. Love the versatility!
Response from Philips Home AppliancesBy CarolinaSocial MediaMay 13, 2025
Hello, how are you?

Thank you for sharing your opinion about about our dual basket that you can make your Brussels sprouts perfectly and it's good to know you have find the best way to use it.

This type of feedback fills us with pride and reinforces our commitment to always delivering the best.
If you need anything, you can contact us through the contacts below:

+1-833-737-1212
Monday to Friday: 09:00 -17:00 EST
Closed for Lunch 13:00 -14:00 EST
@philips

Regards from Philips Team.
Written by a customer while visiting Philips Home Appliances
Customer Rating
4 out of 5
4
convenient and easy to clean.
on May 2, 2025
Posted by: huyenn19_7446
[This review was collected as part of a promotion.] Two independent frying compartments design, allowing cooking two different dishes at the same time without mixing flavors.
A combination of air frying and steaming, helping the dish retain moisture and natural flavor.
Allows cooking two dishes with different temperatures and times, saving time and convenient for family meals.
The auto-adjust feature allows both compartments to finish at the same time, ensuring meals are served hot and evenly.
Parts are removable and dishwasher safe, saving time and effort.
But: With two compartments design, the product takes up a lot of kitchen space, not suitable for small kitchens.
Response from Philips Home AppliancesBy CarolinaSocial MediaMay 13, 2025
Hello.

What an amazing comment! It's great to know that your Dual Basket Airfryer is conquering its space in your kitchen.

The dual basket is really helpful to cook two different types of food at the same time and our option to have both ready in the same time even with two different time of preparation really makes our family meal experience more enjoyable, right?


Thank you for sharing your experience with us. This type of feedback fills us with pride and reinforces our commitment to always delivering the best.
If you need anything, you can contact us through the contacts below:

+1-833-737-1212
Monday to Friday: 09:00 -17:00 EST
Closed for Lunch 13:00 -14:00 EST
@philips

Regards from Philips Team.
Written by a customer while visiting Philips Home Appliances
Customer Rating
5 out of 5
5
Amazing!
on May 1, 2025
Posted by: lesliec224_6426
[This review was collected as part of a promotion.] LOVE THIS AIRFYER!!! Its performance is amazing! The capacity and frying a lot of things is amazing! I absolutely am in love w this air fryer. It’s so durable and cleaning is so easy
Response from Philips Home AppliancesBy CarolinaSocial MediaMay 13, 2025
Hello.

What an amazing comment! It's great to know that your Dual Basket Airfryer is conquering its space in your kitchen.

The dual basket is indeed a game change the option to cook two different types of food at the same time is truly amazing and helpful to prepare our meal faster, We are really glad you are using all cooking options as well.

Thank you for sharing your experience with us. This type of feedback fills us with pride and reinforces our commitment to always delivering the best.
If you need anything, you can contact us through the contacts below:

+1-833-737-1212
Monday to Friday: 09:00 -17:00 EST
Closed for Lunch 13:00 -14:00 EST
@philips

Regards from Philips Team.
Written by a customer while visiting Philips Home Appliances
Customer Rating
5 out of 5
5
Amazing air fryer!
on May 1, 2025
Posted by: adinah5_5342
[This review was collected as part of a promotion.] Wow!!! I am just obsessed with this air fryer!! It looks very nice and is a great addition to my kitchen. It is a game changer for cooking. Cooks very well and evenly and cleaning it was a breeze!! I love that it has two baskets so I can make two totally different foods at once. There are so many different cooking options to choose from as well. I’m so happy with this. Very worth it.
Response from Philips Home AppliancesBy CarolinaSocial MediaMay 13, 2025
Hello. Adinah

What an amazing comment! It's great to know that your Dual Basket Airfryer is conquering its space in your kitchen.

The dual basket is indeed a game change the option to cook two different types of food at the same time is truly amazing and helpful to prepare our meal faster, We are really glad you are using all cooking options as well.

Thank you for sharing your experience with us. This type of feedback fills us with pride and reinforces our commitment to always delivering the best.
If you need anything, you can contact us through the contacts below:

+1-833-737-1212
Monday to Friday: 09:00 -17:00 EST
Closed for Lunch 13:00 -14:00 EST
@philips

Regards from Philips Team.
Written by a customer while visiting Philips Home Appliances
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