[This review was collected as part of a promotion.] This is an awesome machine, and very easy to use! I've been wanting to try one to replace my Keurig and glad i did! No more plastic and pods!
[This review was collected as part of a promotion.] Either you're in the mood for an espresso, a plain american or a cappuccino, this machine does it for you fast, always perfect and in a very cool way!
[This review was collected as part of a promotion.] My previous Saeco Vienna espresso machine worked without any problems for 8 years. The new (Saeco Vienna series replacement) Philips Series 2200 automatic espresso machine grinder failed just after 6 weeks - quite a progress in quality
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy The Philips Home Living Team, September 6, 2023
Hi Ray,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Saeco Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Saeco product handy so that we can better assist you.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST Excluding Major Holidays
[This review was collected as part of a promotion.] I’ve been eyeing these for a long time as the saeco I have has needed more parts replaced and had unreliable water output and leaking water tank. This is a reasonable replacement I’ve really enjoyed getting to learn more about it and used it now 10+ times a day for the past month or so (3 coffee drinkers)
The good:
- quieter
- faster startup
- smaller footprint
- large non leaky reservoir
The bad
- panerello doesn’t have many degrees of freedom
- wand is harder to clean
- steam is harder to modulate (miss the dial on the side a LOT)
- still struggling to figure out grind and get solid pucks
VERY affordable for good coffee, wait for sales, prime day was amazing for this. Worth the wait. Unfortunately my saeco will be donated to someone willing to deal with all the upkeep now
[This review was collected as part of a promotion.] I love this coffee Maker! I will never go back to a regular one. It grinds beans and the taste of the coffee is so much better. My husband even wants to take it with us on vacation! We are hooked. Thank you so much!