[This review was collected as part of a promotion.] Water level sensor and coffee grounds waste bin sensor are often inaccurate, causing the machine to not function when it should.
Full cup of coffee could be a little bit stronger.
[This review was collected as part of a promotion.] Really like this machine. Only minor issue is applying the grease to the right areas after cleaning
[This review was collected as part of a promotion.] Once your preferences are set, and you get your favorite coffee beans, this machine is very easy to use for great coffee, and espresso.
[This review was collected as part of a promotion.] Wanted something that would work with almond milk and it does a great job! The slim desin works well in my space.
[This review was collected as part of a promotion.] The coffee is good. The options are good and not to complicated. The machine is a little big on the counter. I like that the machine is black and easy to wash. The milk frother is nice and make great foam but I wish I could use it separately to add milk to my coffee too, not obliged to choose the cappuccino option and interrupt in middle for just getting the milk part.
[This review was collected as part of a promotion.] We are avid coffee drinkers in our house, nothing fancy just good black coffee. This machine has changed the game! No more dredges at the bottom of the pot, no more setting up coffee the night before, and no more leftover coffee staining the pot bc my husband never washes it out after he's done. Turn it on and you can have a perfect cup in just a couple minutes. It's lifechanging and totally worth the money!
[This review was collected as part of a promotion.] It is so easy to use. Put the coffee beans in the hopper, put the milk in the container. Push the button and the whole process is then automatic. I set it up and push the button while I am preparing for a meeting. Within a minute I get my next latte ready to drink.
Coffee temperature not as hot as my old Saeco Ital
on October 21, 2023
Posted by: Dascons1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not able to make cappuccino with double shot of coffee.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy The Philips Home Living Team, November 3, 2023
Hi Dascons1,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST Excluding Major Holidays