bought this because it's pfas free, but the quality is significantly worse than the standard micom while being priced higher. the entire unit feels more cheaply made. it works as a rice cooker but i'm going to look into just getting a new bowl for my old one instead. really disappointed. if you ever need to cook under 2-3 cups it will dry out a good portion of it because of the flat bowl bottom, though it's probably fine for higher volumes.
if its your first zojirushi rice cooker you might not notice these things. it's solid as a rice cooker (it cooks rice) but lacking compared to cheaper zojirushi rice cookers.
white rice = amazing brown rice = meat the inner cover did not handle the dishwasher well at all
I would recommend this to a friend!
Response from zojirushi.comBy Zojirushi Customer Support, April 20, 2026
Thank you for sharing your experience with us. Just a quick reminder, the rice cooker parts are not dishwasher-safe and should only be hand-washed to ensure they last as long as possible. If you have any questions, please feel free to reach out to our customer service team at https://zojirushiamerica5787.zendesk.com/hc/en-us/requests/new
It's a great rice cooker, like one would expect from Zojirushi. I purchased it because I wanted a rice cooker that didn't have a non-stick coating. This is marketed as PFAS free, but I do wish I was clearer on the pot's composition and coating, if anything. There is a finish on it, not completely non-stick, but some kind of treatment. That said, I am feeling better about using this rice cooker than our previous neuro-fuzzy, in which the nonstick coating had begun to flake and scratch.
I would recommend this to a friend!
Response from zojirushi.comBy Zojirushi Customer Support, March 26, 2026
Thank you for sharing your experience with your rice cooker. For the NS‑TPC10/18 models, the inner cooking pan uses a PEEK (Polyether Ether Ketone)–based nonstick coating, which does not contain PTFE, PFOA, or other PFAS‑related substances, and is also BPA‑free. If you have any questions or would like further assistance, please feel free to contact our customer service team at support@zojirushi.com or 1-800-733-6270 (Monday through Friday, 8 AM to 5 PM PST).